Arden Guest House, Craigmillar Castle Edinburgh

No staff on premise. Phoned and was unable to talk to an actual person, only automatic responses.

Nothing

Poor condition,dirty, breakfast not worth eating,loud, unsafe stairs , language barrier

J'ai apprécié la possibilité de check in plus tôt que prévu.

Les draps étaient assez sales, il y avait des tâches sur les serviettes. Pour le prix, je suis un peu déçue.

Location was good. Sheets and towels were clean.

Bed was so uncomfortable and the bathroom was so small and has molds. We requested a fan prior to our arrival to which they responded that they will provide but never did because they didn’t have one. For the price I paid for this rental , it’s not worth it. They need to replace their carpets as well.

The ladies doing breakfast were lovely

After booking you will only recieve automated responses from the owners, they do not send details of how to self check in or the codes for the door. All contact numbers are unanswered or don't work. No replies to messages. Making it very stressful, it's like you booked a scam hotel. Lucky another guest let us in and the same happened to him. Phone number to call does not work. Whole place is like an old poor relatives house that when they die you sell and the new owner tears it down!It's on a good bus route into Edinburgh but to be honest it's really overpriced

El detalle del café en la habitación

Lo dejado que estaba, la moqueta en muchas partes rota y desgarrada

This property screams for some reparations and renovations. It has good potential, but the current owners must update the hotel like, NOW! And, I feel sorry for the staff. two kind ladies who can't even breath on how busy they are. I hope OYO hotels stop being so greedy and staff properly this hotel and renovate it as soon as possible.

Massively overpriced, run down could clearly hear people in other rooms. Extremely disappointing.

Clean, great location

Price

Shower was poor