Park Plaza Minneapolis Mall of America

Very nice stay. Walking distance to mall of America. Had breakfast included.

Very clean and big rooms. The king suite is huge and it is right across from the Mall of America and the car rental places from the airport. The in room coffee is not good, but coffee is available in the lobby area. We were pleased and it was well priced. It was quiet and the pool area was clean and had excellent hours. We had to leave before breakfast so I can’t comment on that but I wish we could have tried it because everything else was great.

Friendly Staff. Easy Check In Clean Rooms I’m a repeat customer will be back next trip ✈️

Great stay easy

With one exception (Pierre), the staff were unfriendly, unwelcoming, rude, and just thoroughly unprofessional. We didn’t get a room until 4:30 pm. Got into our room, got settled, and we’re in bed when our door opened and another family came in. The hotel had given our room to another family. The carpets are massively stained, no one responds to any of the buzzers, etc. We are an easy going family, we can look past a lot, but the staff’s disregard and lack of any apparent interest in their guests’ existence was very off-putting. It was double-middle fingers to everyone. Now we are at the Fairfield Inn in Vadnais Hts. 180 experience. Early check-in, friendly, professional, super clean. I wouldn’t recommend the Park Plaza to anyone.

Carpets in room pretty stained.

Very good stay. Minus small stains on carpet in room but outside that overall good location and amenities

It was nice and great location

First room the ac couldn’t drop the temp a single degree even though it ran for 4 hours while we shopped and ate then ran all night. 76 degrees isn’t unlivable but when you are on vacation you want to be comfortable. The noise of the ac along with the Worst beds I’ve ever slept on, literally were 6 inches with no box springs and only 18” off the floor, my poor kids had a pull out that you could literally see sag between the steel bars. After a sleepless night we asked for a new room that was way better but the first night made it a terrible experience. Was offered a comped nights stay but was still charged full price and conveniently the staff could print my charges and never delivered an itemized receipt.

Great place for the price.