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8 / 10 Guest Rating

Grand Sunset Princess - All Inclusive

Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Grand Sunset Princess - All Inclusive - main view

About the Property

Escape to the paradise of Grand Sunset Princess - All Inclusive, where luxury meets leisure in stunning Playa del Carmen!

Spa Indulgence
Unwind at our full-service spa, offering revitalizing massages, body treatments, and rejuvenating facials to elevate your relaxation experience.

Dining Delights
Savor culinary excellence at our array of 9 on-site restaurants and coffee shop, including Buffet Naranja. Enjoy daily complimentary breakfast and drinks at our bustling bars, making every meal a celebration!

Recreational Bliss
Dive into 12 sparkling outdoor pools and unwind in 4 hot tubs, or dance the night away at our vibrant nightclub. A complimentary beach shuttle ensures effortless access to sun-soaked sands and crystal-clear waters.

Your dream getaway awaits – book your stay at Grand Sunset Princess today!

Facilities & Amenities

Free breakfast
Full-service spa
Free beach cabanas
Fitness facilities
Proposal/romance packages available
Free beach shuttle
Arcade/game room
Health club
Nightclub
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite with Bathtub and Outdoor Shower - Photo 1
Suite with Bathtub and Outdoor Shower - Photo 2
Suite with Bathtub and Outdoor Shower - Photo 3
Suite with Bathtub and Outdoor Shower - Photo 4
Suite with Bathtub and Outdoor Shower - Photo 5
Suite with Bathtub and Outdoor Shower - Photo 6
Suite with Bathtub and Outdoor Shower - Photo 7
1/7

Suite with Bathtub and Outdoor Shower

1 King Bed640-sq-foot room, furnished balcony with pool views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 50-inch LED TV with cable channelsFood & Drink - Espresso maker, free minibar items, and free bottled waterSleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletriesPractical - Safe, iron/ironing board, and deskComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

59 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTelephoneHair dryerDeskPrivate bathroom

PLATINUM SUITE SWIMOUT

Non-refundable
All Inclusive
20% OFF$465.03

$372.02

Includes taxes & fees
Suite (with Jacuzzi) - Photo 1
Suite (with Jacuzzi) - Photo 2
Suite (with Jacuzzi) - Photo 3
Suite (with Jacuzzi) - Photo 4
Suite (with Jacuzzi) - Photo 5
Suite (with Jacuzzi) - Photo 6
1/6

Suite (with Jacuzzi)

2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed640-sq-foot room, furnished balcony with pool views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 26-inch flat-screen TV with cable channelsFood & Drink - Espresso maker, free minibar items, and free bottled waterSleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub and separate showerPractical - Access to in-room child care, safe, and iron/ironing board; rollaway beds (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNon-SmokingRoom/bed type depends on availability at check-in

59 m2
Sleeps 4
2 Double bed (131-150 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTelephoneHair dryerBathrobeDesk

Suite with Private Pool

Non-refundable
All Inclusive
20% OFF$791.88

$633.5

Includes taxes & fees
Deluxe Suite, Garden View - Photo 1
Deluxe Suite, Garden View - Photo 2
Deluxe Suite, Garden View - Photo 3
Deluxe Suite, Garden View - Photo 4
Deluxe Suite, Garden View - Photo 5
1/5

Deluxe Suite, Garden View

2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed597.1-sq-foot room, furnished balcony with garden views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 26-inch flat-screen TV with cable channelsFood & Drink - Espresso maker, free minibar items, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryerPractical - Access to in-room child care, safe, and iron/ironing board; rollaway beds (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNon-SmokingRoom/bed type depends on availability at check-in

55 m2
Sleeps 4
2 Double bed (131-150 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTelephoneHair dryerDeskPrivate bathroom

Suite Deluxe Garden View

Non-refundable
All Inclusive
20% OFF$432.22

$345.78

Includes taxes & fees
Platinum Suite Plunge Pool - Photo 1
Platinum Suite Plunge Pool - Photo 2
Platinum Suite Plunge Pool - Photo 3
Platinum Suite Plunge Pool - Photo 4
Platinum Suite Plunge Pool - Photo 5
Platinum Suite Plunge Pool - Photo 6
Platinum Suite Plunge Pool - Photo 7
Platinum Suite Plunge Pool - Photo 8
1/8

Platinum Suite Plunge Pool

2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed484-sq-foot room, furnished balcony with pool views Layout - Bedroom and living roomRelax - Private poolInternet - Free WiFi Entertainment - 55-inch flat-screen TV with cable channelsFood & Drink - Espresso maker, free minibar items, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and deskComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

45 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTelephoneHair dryerBathrobeDesk

Platinum Suite Plunge Pool

Non-refundable
All Inclusive
20% OFF$473.84

$379.07

Includes taxes & fees

Guest Reviews

8
Excellent137 verified reviews
AI Summary

Guests highly rate the spacious, comfortable rooms and villas and frequently praise the excellent pools and bars.

Categories

Cleanliness8.0
Service9.0
Location6.5
Room Quality8.5
Amenities9.0
Value for Money7.5
Food and Beverage7.0
Overall Experience8.5

Select topics to read reviews

R
RichardgbGB
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"A wonderful stay at a refurbished hotel with friendly staff and surrounded by beautiful wildlife!"

9.0

This is a beautiful newly renovated hotel, with friendly staff and great food in the buffet. The rooms were renovated and the surroundings are stunning.

We were disappointed with some of the bookable restaurants, as well as the range of included activities being quite limited.

Helpful?
D
DanchCH
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Exceptional"

9.0

Très jolie hôtel avec plusieurs animaux en liberté. Les piscines sont vraiment très grandes.

Helpful?
S
staceyy166
Verified booking
Family
Standard Room
Stayed in May 18, 2026

"Luxurious, quiet, relaxing, good food."

10.0

Attentive staff, felt cared for. Some knew us by name! Food was excellent, drinks were strong, beach and pool were pretty close! This IS the resort to stay on vacation. Shuttle service around the resort. Concierge Supervisor and staff were amazing. I can not think of anything to make better. See you soon, Grand Sunset Princess.

Helpful?
D
DianamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Consideración importante"

9.0

La habitación muy limpia y así la mantenían, rellenaron a diario el frigorífico, las instalaciones son muy bonitas, los animalitos que se ven es algo hermoso.

A considerar, el hotel es muy grande, hay carritos de golf que te mueven, pasan cada cierto tiempo, pero si no te acomoda el trayecto, si quieres ir de un punto a otro, prepárate para caminar, no es algo exagerado pero si tuvieras alguna lesión o condición que te impida el caminar tanto, debes tenerlo en cuenta.

Helpful?
S
sylviechCH
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Exceptional"

9.0

Super hotel . J'ai beaucoup aimé voir tous les animaux qui se promenent dans le parc 🤩

Il manque des équipements dans les salles de bains , pas de porte savon , pas de crochet pour les serviettes...

Helpful?
5
501silvai
Verified booking
Family
Standard Room
Stayed in May 16, 2026

"Amazing experince"

10.0

We went as a group of 8 adults and 2 kids. Overall the experience was very good. The hotel/resort is very clean. Beautiful rooms and resort. They just need to put shelves in their showers. The resturants vwrre bery good and clean. Food was good lots of options to choose from. We all enjoyed our stay, staff were very nice and friendly. Pools were so nice and clean. We mainly stayed at the kids pool but we also went to the other pools. They always had someone cleaning them. I would definitely go back to this resort. I just wish you could smoke anywhere becUse the reosrt is huge and they had beautiful outside areas to chill at. I also wished the beach was cleaner but thats not in their hand; its mother nature. Also they need more fun night entertainment becUse it does get boring at night. Overall it was a really good experimce verh relaxing for all of us.

Helpful?
J
J2049LNzoeh
Verified booking
Family
Standard Room
Stayed in May 16, 2026

"Everything you need at an AI hotel!"

10.0

I think the person below has written against this hotel by accident! We were able to book an al carte restaurant every night, at whatever time we wanted, with ease using their website provided at check in. Each restaurant had impeccable staff and food. The concierge, guest services and reception are THE most caring, efficient and timely service staff I have experienced. Requests were completed within minutes. Mini bar always refilled, towels, clean room. Clean bars, quick drinks, high quality food at the buffets and drinks at the bar. The beach has white sand and there is a lot of nature. We seen monkies, deer, coati, birds, little stout looking things and even a crocodile near the wedding area! You can book free kayaking and snorkelling. Highly recommend. You can't ask for much more from an all inclusive hotel.

Helpful?
B
beckyb217
Verified booking
Family
Standard Room
Stayed in May 14, 2026

"Great trip"

10.0

This resort is beautiful. Food was great, lots of pools to choose from, rooms were very nice. I know a lot of people complain there are no shelves in the showers but come on, does this really affect your vacation having to bend down to get your shampoo? No issues booking à la carts on the app, was very easy and we were with a group of 9. Staff are great, especially Orlando and Diego at the swim up pool bar ( tequila pool I think). Regardless, they were the best. Only pool chairs hard to find are the ones in the shade. Beach area is nice but the sargassum was bad when we were there. Beach is rocky but once you pass the rocks it’s beautiful. Good nightly entertainment. We had a fantastic trip and definitely would go back

Helpful?
L
LauracoCO
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"Cumplió mis expectativas 100%"

10.0

Las instalaciones súper lindas, habitaciones cómodas, modernas. El trato del personal súper amables. La variedad de comida 10/10 Me encantóóó, lo digo yo que en los viajes soy muy exigente a la hora de buscar hotel.

Lo único malo fue la cantidad de zargazo, lo cual impidió disfrutar del mar (entiendo que es algo que se sale de las manos). Por otro lado recomiendo instalar portajabones en las duchas, ya que no day donde ponerlos.

Helpful?
L
LeticiamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Good"

3.0

Teatro

Las habitaciones

Helpful?