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8 / 10 Guest Rating

Grand Sunset Princess - All Inclusive

Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Grand Sunset Princess - All Inclusive - main view

About the Property

Escape to the paradise of Grand Sunset Princess - All Inclusive, where luxury meets leisure in stunning Playa del Carmen!

Spa Indulgence
Unwind at our full-service spa, offering revitalizing massages, body treatments, and rejuvenating facials to elevate your relaxation experience.

Dining Delights
Savor culinary excellence at our array of 9 on-site restaurants and coffee shop, including Buffet Naranja. Enjoy daily complimentary breakfast and drinks at our bustling bars, making every meal a celebration!

Recreational Bliss
Dive into 12 sparkling outdoor pools and unwind in 4 hot tubs, or dance the night away at our vibrant nightclub. A complimentary beach shuttle ensures effortless access to sun-soaked sands and crystal-clear waters.

Your dream getaway awaits – book your stay at Grand Sunset Princess today!

Facilities & Amenities

Free breakfast
Full-service spa
Free beach cabanas
Fitness facilities
Proposal/romance packages available
Free beach shuttle
Arcade/game room
Health club
Nightclub
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite with Bathtub and Outdoor Shower - Photo 1
Suite with Bathtub and Outdoor Shower - Photo 2
Suite with Bathtub and Outdoor Shower - Photo 3
Suite with Bathtub and Outdoor Shower - Photo 4
Suite with Bathtub and Outdoor Shower - Photo 5
Suite with Bathtub and Outdoor Shower - Photo 6
Suite with Bathtub and Outdoor Shower - Photo 7
1/7

Suite with Bathtub and Outdoor Shower

1 King Bed640-sq-foot room, furnished balcony with pool views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 50-inch LED TV with cable channelsFood & Drink - Espresso maker, free minibar items, and free bottled waterSleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletriesPractical - Safe, iron/ironing board, and deskComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

59 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTelephoneHair dryerDeskPrivate bathroom

PLATINUM SUITE SWIMOUT

Non-refundable
All Inclusive
20% OFF$458.09

$366.47

Includes taxes & fees
Suite (with Jacuzzi) - Photo 1
Suite (with Jacuzzi) - Photo 2
Suite (with Jacuzzi) - Photo 3
Suite (with Jacuzzi) - Photo 4
Suite (with Jacuzzi) - Photo 5
Suite (with Jacuzzi) - Photo 6
1/6

Suite (with Jacuzzi)

2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed640-sq-foot room, furnished balcony with pool views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 26-inch flat-screen TV with cable channelsFood & Drink - Espresso maker, free minibar items, and free bottled waterSleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub and separate showerPractical - Access to in-room child care, safe, and iron/ironing board; rollaway beds (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNon-SmokingRoom/bed type depends on availability at check-in

59 m2
Sleeps 4
2 Double bed (131-150 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTelephoneHair dryerBathrobeDesk

Suite with Private Pool

Non-refundable
All Inclusive
20% OFF$782.84

$626.27

Includes taxes & fees
Deluxe Suite, Garden View - Photo 1
Deluxe Suite, Garden View - Photo 2
Deluxe Suite, Garden View - Photo 3
Deluxe Suite, Garden View - Photo 4
Deluxe Suite, Garden View - Photo 5
1/5

Deluxe Suite, Garden View

2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed597.1-sq-foot room, furnished balcony with garden views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 26-inch flat-screen TV with cable channelsFood & Drink - Espresso maker, free minibar items, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryerPractical - Access to in-room child care, safe, and iron/ironing board; rollaway beds (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNon-SmokingRoom/bed type depends on availability at check-in

55 m2
Sleeps 4
2 Double bed (131-150 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTelephoneHair dryerDeskPrivate bathroom

Suite Deluxe Garden View

Non-refundable
All Inclusive
20% OFF$418.83

$335.06

Includes taxes & fees
Platinum Suite Plunge Pool - Photo 1
Platinum Suite Plunge Pool - Photo 2
Platinum Suite Plunge Pool - Photo 3
Platinum Suite Plunge Pool - Photo 4
Platinum Suite Plunge Pool - Photo 5
Platinum Suite Plunge Pool - Photo 6
Platinum Suite Plunge Pool - Photo 7
Platinum Suite Plunge Pool - Photo 8
1/8

Platinum Suite Plunge Pool

2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed484-sq-foot room, furnished balcony with pool views Layout - Bedroom and living roomRelax - Private poolInternet - Free WiFi Entertainment - 55-inch flat-screen TV with cable channelsFood & Drink - Espresso maker, free minibar items, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and deskComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

45 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTelephoneHair dryerBathrobeDesk

Platinum Suite Plunge Pool

Non-refundable
All Inclusive
20% OFF$466.73

$373.38

Includes taxes & fees

Guest Reviews

8
Excellent137 verified reviews
AI Summary

Guests highly rate the spacious, comfortable rooms and villas and frequently praise the excellent pools and bars.

Categories

Cleanliness8.0
Service9.0
Location6.5
Room Quality8.5
Amenities9.0
Value for Money7.5
Food and Beverage7.0
Overall Experience8.5

Select topics to read reviews

J
JeromefrFR
Verified booking
couple
Standard Room
Stayed in May 11, 2026

"Résidence all-inclusive de qualité- je recommande!"

9.0

Personnel très sympathique et particulièrement efficace. La qualité de la nourriture et sa diversité. La présence de nature et d'animaux sur le site. Beaucoup de services et d'animation dans la résidence.

Nécessite absolument la voiture pour bouger à playa del carmen (20 min), Chichen Itza (2h30), Tulum ruines (1h)... Présence forte de sargasse sur toutes les plages, rendant impossible la baignade

Helpful?
J
Jose manuelusUS
Verified booking
extended_group
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0
Helpful?
A
Alexander PascaldeDE
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0

Basically everything! Great hotel, great stuff and a very nice holiday!

Helpful?
D
Drieux frFR
Verified booking
solo_traveller
Standard Room
Stayed in May 8, 2026

"Exceptional"

10.0

La qualité de l'hôtel, du buffet et des restaurants anex. Les piscines, le grand nombre de transat a disposition et la chambre spacieuse

Franchement tout était parfait

Helpful?
M
MarinabrBR
Verified booking
couple
Standard Room
Stayed in May 8, 2026

"Exceptional"

10.0
Helpful?
M
mikeeZ4260DV
Verified booking
Couples
Standard Room
Stayed in May 7, 2026

"Beautiful Resort, Great Service, and a Standout Bartender"

10.0

We had a wonderful stay at the Grand Sunset Princess and wanted to highlight a few things that made our trip memorable. First, we have to recognize Diego, the bar attendant at the Bar Plaza. He provided exceptional service every single day. His drinks were fantastic, and he was incredibly friendly — we even talked about his family and his 12 years working at the resort. He truly made our evenings more enjoyable. The resort grounds are beautiful, and one of the unexpected highlights was the wildlife. We saw coatis, deer, monkeys, and plenty of lizards. The biggest surprise was a tiny little snake that swam past me while I was floating in the pool — it scared the life out of me, but it definitely made for a memorable story. The beach itself is gorgeous, but during our stay there was a lot of seaweed and a strong smell. That part was disappointing, though we know it’s something the resort can’t fully control. We really enjoyed the restaurants — most of them were exceptional. Our least favorite was the French restaurant, where the food was served lukewarm, but everything else we tried was delicious and well prepared. One fun thing we noticed: the resort seems to be a favorite among Canadians. We met so many friendly people from Canada throughout the week. We didn’t meet anyone from the States until our last day, which became a running joke for us. Overall, we had a great experience and appreciated the warm service, especially from Diego. We would definitely consider returning.

Helpful?
S
SébastienfrFR
Verified booking
family_with_children
Standard Room
Stayed in May 7, 2026

"Exceptional"

9.0
Helpful?
L
LaurasiSI
Verified booking
couple
Standard Room
Stayed in May 7, 2026

"Good escape"

8.0

Amazing room, we stayed in Laguna villa Siute.

Unfortunately, the beach was not so great: entering the sea was quite difficult because of the many rocks, and there was also a significant amount of sea grass. However, we appreciated the effort of the staff, who worked continuously to keep the beach as clean as possible.

Helpful?
S
SaulekzKZ
Verified booking
extended_group
Standard Room
Stayed in May 6, 2026

"Exceptional"

10.0

Пляж был ужасным , с водорослями и очень мелко , долго идти до глубины. С таким пляжем можно было сделать хотя бы пирс , чтобы нырять сразу в глубокое место

Helpful?
C
ChrisusUS
Verified booking
family_with_children
Standard Room
Stayed in May 6, 2026

"Best vacation ever"

10.0

Everything was amazing

Everything was perfect

Helpful?