Ramada Hotel & Suites by Wyndham Halong Bay View

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Pool closed, no drinks, hair in bedroom and bathroom, questionable clientele, cockroaches, breakfast was cold

The lady at reception was very pleasant

Avoid this hotel! Had the feeling of hotel that was once nice and has deteoriated a lot. The hotel is grubby with questionable clientele. The website is false advertising at its best! Says there is a rooftop pool and 2 bars, but all were "broken" so not a single drink to be had in a 33 storey hotel. This should be communicated at booking or at very least at check-in. Location not convenient to city.

Nothing as such . Not upto the brand name .

The reception was lousie . In the room there was no facility for washing machine . They asked 400000 extra for kitchen uses . Building was old and location was off. No staff to help with luggage . Breakfast has no variety , set menu that too no vegan dish only beef and pork . Over all stay was disappointing . Infinity pool for which ramada charged was not working .

Not as advertised at all - no food available unless the reception does an order and no bar available. Breakfast was horrendous. Nothing like as advertised - we ended up getting a partial refund. Avoid at all costs. We moved hotels and had a much better service