Orlando Renters

The stat was excellent except the pool was so cold it was unusable. We had to pay to heat it but then we were told the overnight temperatures made heating it impossible. We were disappointed but other then that it was wonderful

Very beautiful. Everything was nice and clean. I would recommend future guest to bring the own towels and extra toiletries.

Celibrating our gbabies 4th bday

Everything was nice. Unfortunately the hurricane was not the best time to visit.

Very homie and inviting so comfortable and clean enjoyed my stay here and kids did to thank you

Our experience in dealing with this rental management company was a nightmare from the moment we submitted the reservation. A few days after submitting the request and making payment we received a message thinking us for our stay. When the time came they sent us two different rental addresses, in two different towns. We secured a property that showed a hot tub, there was none. We secured a property with three queen beds, there were only 2. There was no door alarm or baby gate, as required by law for the pool. The pool had not been cleaned when we arrived. There was no hot water in kitchen and proprty damge to screen area and sliding door. We were mislead to believe if was in Champions Gate resort. It stated there was an art gallery and shopping mall on site. There was none of that either. Anytime we pointed out things showing them to be liars, they became rude and resorted to threats. Called us liars and blamed us for booking errors. Tried to have a civil conversation about the misleading info prior to arriving to ensure we received the amenities requested. She was hateful, ugly and hung up on me. My husband tried and got the same treatment. They made it seem like they were "doing us a favor" by trying to find something comparable but truly made no efforts. She became a bully and even threatened to kick us out early when we had finally had enough of the lies and sent screenshots. Don't waste your time. Keep looking. There are better options!

I wish i could upload pics this was a huge safety hazard very dirty alot is falling apart. This was my worst experience ever with a stay yet.

Loved the home and the pool.

it's a great place to stay. great distance from theme park. the place was kinda clean. previous renter didn't take the trash out. overall, it was okay... it does need a couple more thing to buy to make it livable - toilet paper, detergent and all the other stuff...

First, this was a lovely home. The AC was stuck at 79 degrees, when outside was 80 and above and it was hot and there was a lock box, call the maintenance and they never returned my call. The freezer didn’t freeze and it made some noise. Nothing was kept cool. There was no soap to wash our hands in the bathrooms, no toilet paper. Overall, it was a great home but the fact that one one called me back about the fridge or AC was not good.