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9 / 10 Guest Rating

Mercure Newport Hotel

Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW, Newport, GB

Mercure Newport Hotel - main view

About the Property

Welcome to Mercure Newport Hotel, your perfect escape in the heart of Newport.

Fitness and Recreation
Stay active with our 24-hour fitness center, ensuring you maintain your workout routine while away from home.

Dining Excellence
Savor delightful culinary experiences at NP20 Bar & Kitchen, where a full breakfast and contemporary bar options await for your enjoyment.

Modern Comforts
Retreat to one of our 135 stylish guestrooms, featuring Select Comfort beds with Egyptian cotton sheets and modern amenities like Smart TVs and complimentary Wi-Fi to keep you connected.

Experience a delightful stay in Newport. Make your reservation today!

Facilities & Amenities

Lot hours - 24 hours
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Luggage storage
Elevator
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional278 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.6
Service9.6
Location9.6
Room Quality8.5
Amenities8.6
Value for Money9.0
Food and Beverage8.6
Overall Experience9.6

Select topics to read reviews

H
Harmony
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

Enjoyed the breakfast buffet. Enjoyed my stay, loved the view!

Helpful?
P
Philip
Verified booking
friends
Standard Room
Stayed in Oct 10, 2025

"Good"

4.0

Basic business hotel.

Helpful?
J
Jessie
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Excellent"

8.0

Clean room

Helpful?
S
Sarah
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Good"

4.0

Not the hotels fault but when we arrived every street was covered in police to prevent fights between football fans, this was happening at the pub across the road. On arrival the hotel looks nice. The receptionist spoke very fast and didn't seem to want to make conversation. the room is basic, it has what you need and the room is very warm. Lovely view too. Was let down by poor cleaning. The bedding became loose which uncovered what I'm hoping was a huge coffee stain under the sheets, it was on a mattress topper easy to remove and change over. The shower is powerful so much that water ends up outside of the shower, there was old dirt coming away from the bottom of the glass on the shower too. Good to stay if you want something cheap to get to Cardiff central. We had breakfast on the last morning, selection was good and enjoyable. Recommend to check when match days are happening to avoid being caught up in local fights.

Helpful?
S
Sightsee67841522638
Verified booking
Business
Standard Room
Stayed in Oct 2, 2025

"Great service!!"

10.0

These amazing members of staff have been so kind and caring, they were very talkative and very approachable would highly recommend coming here!!

Helpful?
K
Kelly
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

Very welcoming staff, nice rooms and facilities

Helpful?
S
Sonia
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

Train station and shops close

Helpful?
N
nazanin05gbGB
Verified booking
Solo travel
Standard Room
Stayed in Sep 26, 2025

"Great work hotel"

10.0

Room was comfortable.. everything you need for a work stay. Staff very friendly and helpful. Good breakfast.. thank you Prabha

Helpful?
L
L7693FYstevegbGB
Verified booking
Business
Standard Room
Stayed in Sep 25, 2025

"Great hotel in a good location"

10.0

Great hotel. Lovely room with a comfortable bed. Great view. Breakfast was also good with a decent choice of items. Staff were pleasant and friendly.

Helpful?
S
Steven
Verified booking
Standard Room
Stayed in Sep 25, 2025

"Exceptional"

10.0

Great hotel with comfortable and modern room, great view over the river from the top floor. Staff were friendly and helpful. Breakfast had the usual selection of items. Decent location in the town centre.

Helpful?