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7.3 / 10 Guest Rating

The Well Inn

Cannard's Grave Road, Shepton Mallet, gb

The Well Inn - main view

About the Property

Convenient Location
Situated in Shepton Mallet, The Well Inn offers easy access to popular attractions like Longleat Safari Park and Bath Spa Train Station, making it an ideal choice for travelers looking to explore the area.

Comfortable Accommodation
The hotel provides cozy guest rooms equipped with modern amenities such as free WiFi, TV, and complimentary bed linen and towels, ensuring a comfortable stay for all guests.

Great Facilities
Guests can start their day with a delicious continental breakfast and later unwind at the on-site bar. With free private parking and activities like cycling available, The Well Inn caters to both leisure and business travelers alike.

Experience convenience and comfort at The Well Inn - book your stay now for a memorable trip!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Non-smoking throughout
Cashless payment available
Sanitized tableware & silverware
Contactless check-in/check-out
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.3
Very Good786 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness7.0
Service8.6
Location9.1
Room Quality7.0
Amenities6.0
Value for Money7.5
Food and Beverage5.5
Overall Experience7.5

Select topics to read reviews

B
BiancagbGB
Verified booking
family with young children
Standard Room
Stayed in Apr 27, 2025

"Bad"

1.0

Nothing. I will not stay again, and for the price it is terrible - £85 for the night to sleep in a bare minimum of cleanliness.

There was a sign stating main doors close at midnight, however the door was locked when I returned from the supermarket by half 9 and the reception wasn't open by 8am the following day either. The bathroom was not clean, there was dried faeces marks in the toilet, the bin had not been emptied and there was hair and residue under the drain cap. The carpet wasn't clean and the mattress was hard, but due to cleanliness I didn't sleep in the covers because I had my young baby with me as well. The tv remote didn't fully work (you had to change the volume on the top of the tv) either.

Helpful?
P
PaulauAU
Verified booking
solo traveller
Standard Room
Stayed in Apr 25, 2025

"convienient for my stay"

8.0

overall OK.. .

however, the mattress on the bed is very close to have used its useful life. the spring on the edges were not supportive making very easy to role out on to the floor

Helpful?
L
LauragbGB
Verified booking
family with young children
Standard Room
Stayed in Apr 23, 2025

"Good"

8.0

Loved that they actually do a family room for 5 as most places only do 4. Also the price was amazing compared to other places

The kettle in the room did not work. Tried to find someone. Noone was around from 9pm and still noone was around by the time we left ay 9am!

Helpful?
L
LindagbGB
Verified booking
young couple
Standard Room
Stayed in Apr 21, 2025

"We are definitely going to go back"

9.0

The room was great, the inn was perfect for our trip Friendly and helpful staff. We went to the highway man pub next door for our evening meal, which was good food and good lager too😀

The people staying in room above ours were very noisy when we were trying to get to sleep. Not the pubs fault just inconsiderate guests. They were just as noisy in the morning.

Helpful?
E
EllengbGB
Verified booking
review category business travellers
Standard Room
Stayed in Apr 20, 2025

"Very good"

8.0
Helpful?
S
StugbGB
Verified booking
young couple
Standard Room
Stayed in Apr 16, 2025

"Budget in need of a refurb."

3.0

Location was ideal and staff on the phone were friendly and helpful.

The whole place seemed tired and ready for a refurb! It was a double room, but there was only one bedside cabinet on one side and no plugs on the other. The shower room had a small shelf under the mirror that was sloping and my aftershave bottle slid off it, but didn't break. It is obviously a budget accommodation which is fair enough and it did the job, but not sure have a £1000 picture for sale above the bed is really aiming at the right target market?

Helpful?
M
MarkgbGB
Verified booking
young couple
Standard Room
Stayed in Apr 15, 2025

"Very clean and tidy."

8.0

Facilities

Bar snacks

Helpful?
B
BriangbGB
Verified booking
solo traveller
Standard Room
Stayed in Apr 14, 2025

"Exceptional"

10.0

The room was very well equipped with a high standard of furnishings

Helpful?
L
LynngbGB
Verified booking
young couple
Standard Room
Stayed in Apr 14, 2025

"Lack of food at The Well"

5.0

The young man working on the bar on Saturday afternoon when we checked in was very friendly and helpful. The man who cleaned our room on Sunday was efficient and made a good job of cleaning. It was great to have clean bedding and towels.

The advert about The Well was very misleading as it said breakfast was available but this was not the case. No food of any description was on offer. We were told we could get an evening meal in the pub next door but again breakfast was not available I think this made for a pricey stay for a very small room.

Helpful?
S
SamgbGB
Verified booking
family with young children
Standard Room
Stayed in Apr 13, 2025

"Overall very happy , wouldn't have been able to stay more than one night, but was okay for one night"

8.0

The room itself was perfect for what we needed, double bed, single bed and bunk bed. The location was very close to amenities and a decent sister pub with decent food. Staff were friendly. It was only an overnight stay but was very good price for what it was.

Bunk beds were very creaky and mattresses weren't very comfortable. The location is next to a very busy road so it was very noisy, not really something in their control, but all in all the bad gets cancelled out by the price we paid. It happened to be quite a hot day (also beyond their control) so the noise of either widows open or fan plus the mediocre mattresses made the kids find it hard to sleep. One ended up sleeping on the floor instead of the top bunk. Wouldn't want to stay as family more than one night.

Helpful?