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8 / 10 Guest Rating

Britannia Hotel

1299 Umgeni Road, Durban, za

Britannia Hotel - main view

About the Property

Convenient Location
Located just a short distance from major stadiums and the Durban ICC, Britannia Hotel offers easy access to key attractions in Durban.

Comfortable Accommodation
With well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms, guests can relax in comfort during their stay at Britannia Hotel.

Exceptional Service
The hotel's 24-hour front desk staff fluent in English and Zulu are dedicated to providing top-notch service, ensuring a pleasant and memorable experience for all guests.

Experience convenience, comfort, and exceptional service at Britannia Hotel - book your stay now for an unforgettable Durban getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent1622 verified reviews
AI Summary

Guests highly rate the clean and comfortable rooms and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.0
Location7.0
Room Quality7.5
Amenities8.0
Value for Money8.5
Food and Beverage8.5
Overall Experience8.0

Select topics to read reviews

S
Steven ShangezaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Good"

2.0
Helpful?
F
FungaizwZW
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Very Good"

7.0

1. Clean room and functional DSTV entertainment. 2. Availability of warm water.

1. The physical location of the hotel is not appealing. It is right at the side of a very busy highway and an interchange where vehicle traffic is high. 2. The vehicular noise was unbearable especially during the night on a busy weekend. Sleeping under such conditions was very difficult. 3. There was no chair or desk in the room which made it difficult to do remote work. 4. The complimentary breakfast portions were so little. 5. There was no microwave, water kettle or fridge in the room. No teas or coffees in the room.

Helpful?
S
SandrazaZA
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
N
NkosanazaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Very Good"

7.0
Helpful?
N
NkosanazaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Excellent"

8.0

Thy to too long to prepare breakfast

Helpful?
T
ThapelozaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Great value for money"

10.0

The hotel was neat

Helpful?
J
JodyzaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Room for improvement"

6.0

Staff friendliness

The absence of fridge in the room is not on. The TV remote was not working. The staff seems to be overwhelmed.

Helpful?
T
TshepozaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

10.0
Helpful?
R
RuiaoAO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Good"

5.0

The staff

The location was very close to the road, very noisy, and I couldn't sleep well because of the car noise.

Helpful?
W
WebbzaZA
Verified booking
family_with_children
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

9.0
Helpful?
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