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8 / 10 Guest Rating

Britannia Hotel

1299 Umgeni Road, Durban, za

Britannia Hotel - main view

About the Property

Convenient Location
Located just a short distance from major stadiums and the Durban ICC, Britannia Hotel offers easy access to key attractions in Durban.

Comfortable Accommodation
With well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms, guests can relax in comfort during their stay at Britannia Hotel.

Exceptional Service
The hotel's 24-hour front desk staff fluent in English and Zulu are dedicated to providing top-notch service, ensuring a pleasant and memorable experience for all guests.

Experience convenience, comfort, and exceptional service at Britannia Hotel - book your stay now for an unforgettable Durban getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent1622 verified reviews
AI Summary

Guests highly rate the clean and comfortable rooms and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.0
Location7.0
Room Quality7.5
Amenities8.0
Value for Money8.5
Food and Beverage8.5
Overall Experience8.0

Select topics to read reviews

S
SanelezaZA
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Poor service for guests."

3.0

The breakfast was too small, limited and not a buffet one, the rooms were too small with broken bathroom door.

Buffer service for breakfast with open food choice.

Helpful?
F
FikilezaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Best place for Comrade runners. Quiet, classy and very good."

10.0

Everything, the curtains, the art gallery on the walls the breakfast clean bed, friendly staff,

The reviews on this page, I feel there's too many bad reviews, I was very doubtful cause I read them after my booking was finalized, came there with a negative expectation, @Comrades runners this place is 6,6km away from expo a good quiet, elegant and classy spot for your next year downrun.

Helpful?
R
Rotondwa SalvazaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0

Everything

Nothing

Helpful?
L
LindiwezaZA
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"It was lovely, comfortable and good value for money"

9.0

It was clean, comfortable, the staff was friendly. I like the fact that it had a restaurant and a bar inside

Nothing

Helpful?
R
Rotondwa SalvazaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Perfect"

10.0

Excellent host, clean rooms

Nothing

Helpful?
M
MulalozaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Good"

1.0

The room was neat and clean

service from arrival even worse during break fast we had to wait for our food for almost 2 hours with is very disturbing and disappointing.

Helpful?
W
Wendy Hsiao PzaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Good"

2.0

hot shower

The breakfast we waited for almost an hour...

Helpful?
M
M'kango GolfviewzmZM
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Good"

6.0
Helpful?
S
SandlazaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"My first and last time booking at Britannia hotel, Durban"

1.0

The room was just standard room and had most of the things you would find in such a room. Secured the placed at a special prize because it was during the off peak time.

Breakfast was served without juice or even water. Treatment from person labeled as the manager on the day left so much to be desired. If she was a trainee manager, it is understandable hopefully she will grow after our encounter. The location of the hotel is not a good one. The design of the hotel doesn't cater for people with disabilities (especially wheelchair)and old citizens and yet I saw an old citizen struggling on the stairs. Thanks to the people who were accompanying her because they could support her while walking down the stairs.

Helpful?
H
HopezaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

10.0

The place is clean and smells nice😍 🥰 ♥️

We waited for 40 minutes on the Sunday morning for breakfast and nearly missed our bus

Helpful?