Britannia Hotel

I had a wonderful stay. The staff were very friendly, welcoming, and always willing to assist. The hotel was clean, well-maintained, and comfortable throughout my visit. I would definitely recommend it and look forward to staying here again.

We waited the whole hour to get breakfast on the second day.

Everything

Facility was very clean, comfortable ,safe, close to city centre, and good parking.

You can do better on the breakfast. Firstly it took more than 30 minutes to get after ordering yet it was a simple one.

The security guards are the only friendly people there.

My experience was horrible! 1. The room was near their furniture dump site and the smoking area of the hotel. If you get room 20 run for the hills. Worst room. 2. The staff there is not friendly at all. It’s like they don’t want to be there. They are rude when you call reception. Terrible attitude from the staff in general. 3. Breakfast? They should stop serving it if they don’t want to. The food is terrible! It comes already dishes up for you in a weird looking plate! The cutlery is not maintained, it’s old and looks dirty! The cup for the tea? Dented! Why would you serve someone in plates and cups like that? 4. The location is absolutely horrible! 5. There are small lizards in the property! I had one in my room and they said “these are everywhere, it’s normal for these things to be in the room. They are not going to harm you.” So I was supposed to stay in a room where there is a small lizard? Even when I told them I have a fear of reptiles. They truly do not care!!

It was clean and staff were friendly

Breakfast they exclude juice

Great breakfast

Only 2 towels offered

Everything was perfect

Nothing