Britannia Hotel

Delicious breakfast

Non inclusion of cereal during the breakfast

Upon arriving in Durban we got a little lost finding the property. We called reception and we were assisted by the kind ladies who kept checking on us until we arrived safely.

The room had one bed, despite receiving a free room upgrade from the App. We had booked for 2 adults, in the room there was only one bottle of water, one soap and body wash.On Saturday morning we waited forever for someone to come and take our order for the standard breakfast. We then had to wait again for what felt like an eternity for the food. When it did arrive the coffee was cold. Sunday morning was the worst, we waited for close to an hour to receive our order, this is after we had waited 30 minutes to get our order taken. The coffee was cold again.

Access any time and security

Staff attitude N the Pregnant lady at the kitchen was racist