Buxton Crescent

The hotel looks very impressive on arrival and set in a beautiful location. Parking was easy on a nearby street. Warm and welcoming staff on arrival and the room was cosy, clean and comfortable with a large bathroom with walk in shower and a bath. It faced the rear of the building so the view wasn’t very exciting and the air conditioning units were a little noisy meaning the window had to be shut. Good air conditioning though. The spa was fantastic and we spent a good 2-3 hours relaxing in there. It was hard finding our way around from the 3rd floor far side of the hotel and a bit maze like. More signs would have been helpful. At one point we couldn’t find our way through and ended up in a kitchen! The dining room was lovely and we had a fabulous breakfast. All the staff were incredibly helpful and friendly. Overall we had a wonderful stay and would definitely return.

Excellent stay. Well worthy of 5 star rating

I booked a 1 night stay with full use of the Spa facilities & Swedish back massage for my partner & me. This was a birthday surprise spa break for the other half, & both spa & hotel exceeded my expectations. The hotel went above & beyond by playing a birthday video on the tv in the room, happy birthday greeting decorated plate with a small biscuit & a signed birthday card wishing him a happy birthday & an enjoyable stay. That was such a nice touch, thank you so much for making it extra special. The building inside & out is absolutely stunning, & the food is to die for. The Spa also was very relaxing and we had a great massage. Staff very attentive & friendly. Highly recommend & we will definitely return. Many Thanks.

Loved this hotel and spa

Spa brilliant

lovely comfortable hotel, breakfast was great, masses of choice. would definitely recommend.

The hotel is located in the centre of Buxton so great for exploring and plenty of restaurant options nearby. There is no parking available at this hotel and the nearby locations were not clear on the booking confirmation, was quite confusing navigating the one way systems on a busy weekend trying to find parking. We ended up parking on the main road hill for free. The spa has some really lovely parts but unfortunately not enough loungers and relaxation areas for the number of guests. The outdoor pool was quite cold so we couldn’t stay in there very long. The relaxation pool and thermal suite (saunas, steam etc) were beautiful though. Thermal pool area was too busy and noisy. We stayed in an attic room and the bedroom was spacious enough and bed comfy. Unfortunately the bathroom wasn’t up to standard for the price we paid, one of the robes/ flip flops was dirty and hadn’t been replaced from previous guest and the shower plug hole was blocked. This could be a beautiful hotel but currently I think the price point is too high. If you get this around £200 or less per night then it is worth it.

staff are very kind and helpful.Rooms are extremely clean. Building and the area beautiful, Definitely worth it back,

First of all im going to put it out there this Hotel is by no means what so ever a 5 star hotel, i have no idea how it has been awarded that. Lets just bare in mind the Savoy is 5 star. Thats not to say its not a nice hotel its just not 5 star. Such a shame for me the layout of the pool and spa as im semi disabled but the outdoor pool is really really nice. I would say we enjoyed our stay and it is a nice experience, but expectations are set high with a 5 star ranking. The building which i understand is listed so changes cant be made is somewhat disappointing i mean you literally walk in through an unmarked door that resembles a back door in a farm building theres no butlers on that door greeting you. For me its too many corridors and rooms i really want a large open space or lobby etc i know thats because as mentioned its listed etc its just a shame. Breakfast ohhhhhh boi oh boi i mean come on ive stayed in the best 5 star hotels the world has to offer and the pastry, toast meat help yourself section was the worst ive ever seen. The breakfast you order from the al a carte breakfast menu was good thank goodness. With everything said its a good 4 star experiance with some nice bits the pool etc a 4 star basic room thats ok.

Not the best experience. This is the 5th time we’ve stayed here but we have several issues in check-in: we were not happy with the room we were allocated as it was an accessible room on the ground floor, reception did rectify this but upon arrival at the new room there were 2 single beds, not a double that we’d booked. Again, this was rectified but it took up time into our short stay away. We extended check out on our last day by 1 hour, paying an extra £30 for the privilege, only to be disturbed by housekeeping when there was a ‘do not disturb’ sign on the door!