Villa Las Estrellas Tulum - located at the party zone

Very mixed about this hotel. Best part was the friendly front desk staff. Augusto inparticular was helpful. It was very loud but there is a month long music fest so can't blame the hotel and they provided ear plugs. No sign out front made is impossible and low key dangerous to find. The traffic is bumper to bumper with no way to turn around. 45 minutes later, once we found this is dusty beach oasis, it was a relief.keeping in mind it is basically glamping on the beach. Very unfortunately I broke my ankle while jogging. Augusto generously found crutches for me but they were too large and broken on the bottom. I never used them and he agreed to return and refund my $30Usd. This never happened and I checked out and the manager refunded my $30. Then I was contacted by Augusto that his paycheck was garnished $30. I sent him the $30 but I'm disgusted by this type and management. They also do not respond to any emails.

It’s in the center of the party action.

Small quaint rustic villa,beach access,beautiful room with ocean view ,the gym is right next door ,the stuff very welcoming nice and attentive .

It was absolutely fantastic from the customer service to the convenience of the surroundings. Beach access made it an ideal location for travellers. Would most definitely rebook in the future. Augusto at the front desk was so helpful and easy to communicate with. Thank you !

Perfect location! Right in the middle of the party zone, and although music next door is incredibly loud the location is great. It is great having beach beds included and the staff are incredibly helpful and accommodating.

When you read comments about the music being loud, do not assume it is just music in the background…. It sounds and feels like you are in the middle of a nightclub/stadium. If you are a light sleeper or have children, this will be a big issue for you.

Staff was very nice and helpfull

Just next to it is a beach bar with loud music during the day that can be annoying when the bas is too strong. The food in the restaurant is not something to recommend.

Nice beach. Property and pool are run down. And $6us for a small coffee

The property was beautiful everything was close / walking distance.

The restaurant was very expensive.

At the beach

Water is salted, noise at night, animals inside cabin, no TV.

I should have read the other reviews... the loud party scene was oppressive and nearly non-stop from noon 'till after midnight. After two nights, we couldn't take it anymore and departed earlier than planned. The first room we stayed in, did not have a lock on the sliding door to the beach, and we did not feel safe leaving our valuables in the room. When we shared the issue with the Frontdesk manager, he said there was nothing to be done, because there was no maintenance person working that day... again, should have read the reviews, as there are other reviews about, what I'm guessing, is the same issue with the same door... still hasn't been fixed. The next day they moved us to a room on the 2nd floor... this room had much better safety and all door locked. Luckily it didn't rain, because we would have gotten soaked! There were a number of large holes in the thatch roof, two over the bed... so we would have been soaked in our sleep (if we could have slept through the loud music next door). Again... should have read the reviews... 'cause there are reviews of holes in the roof and other guests getting wet during a rain storm. It had been many years since my last visit to this part of Tulum... last time I stayed a few doors to the north and ate lunch at Las Estrellas... my memory was that it was extremely nice and "high end"... I don't think there has been any investment into the property for years.