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9.6 / 10 Guest Rating

H15 Palace, a Luxury Collection Hotel, Krakow

ul. Sw. Jana 15, Kraków, 31-017, Kraków, PL

H15 Palace, a Luxury Collection Hotel, Krakow - main view

About the Property

Escape to a sanctuary of luxury at Hotel H15 Luxury Palace - Destigo Hotels, perfectly nestled in the heart of Kraków.

Spa Indulgence
Pamper yourself with a visit to our exceptional spa, featuring a selection of rejuvenating massages, body treatments, and facials, ensuring serenity and relaxation during your stay.

Recreational Amenities
Take advantage of our comprehensive recreational facilities, including a heated indoor pool, invigorating sauna, and a modern fitness center designed to keep you energized.

Gourmet Dining
Savor delightful culinary experiences at our on-site restaurant or unwind at the bar/lounge with a crafted cocktail. Don't miss our made-to-order breakfast served daily, adding a delicious start to your day.

Immerse yourself in unparalleled comfort and luxury. Book your stay today at Hotel H15 Luxury Palace for an unforgettable experience!

Facilities & Amenities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7:00 AM to 10:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Room, 2 Twin Beds - Photo 1
Classic Room, 2 Twin Beds - Photo 2
1/2

Classic Room, 2 Twin Beds

2 Twin BedsIndividually decorated roomInternet - Free WiFi Entertainment - 49-inch Smart TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Free long-distance calls, safe, and iron/ironing board; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbsNon-Smoking

Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Classic, Guest room, 2 Twin

Free cancellation
Before Jul 3 (2 days)
Room Only
20% OFF$584.75

$467.8

Includes taxes & fees

Classic, Guest room, 2 Twin

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$705.46

$564.37

Includes taxes & fees
Junior Suite, 1 King Bed - Photo 1
Junior Suite, 1 King Bed - Photo 2
Junior Suite, 1 King Bed - Photo 3
Junior Suite, 1 King Bed - Photo 4
Junior Suite, 1 King Bed - Photo 5
Junior Suite, 1 King Bed - Photo 6
Junior Suite, 1 King Bed - Photo 7
1/7

Junior Suite, 1 King Bed

1 King BedIndividually decorated roomInternet - Free WiFi Entertainment - 49-inch Smart TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Free long-distance calls, safe, and iron/ironing board; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbsNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Junior Suite, 1 King

Free cancellation
Before Jul 3 (2 days)
Room Only
20% OFF$848.82

$679.06

Includes taxes & fees

Junior Suite, 1 King

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$969.54

$775.63

Includes taxes & fees

Guest Reviews

9.6
Exceptional125 verified reviews
AI Summary

Guests highly rate the clean and beautiful hotel and frequently praise the outstanding service from employees.

Categories

Cleanliness9.6
Service9.9
Location9.7
Room Quality8.9
Amenities9.4
Value for Money9.4
Food and Beverage9.9
Overall Experience10.0

Select topics to read reviews

P
Paul
Verified booking
partner
Standard Room
Stayed in Oct 24, 2024

"Exceptional"

10.0

Beautiful property. Extra helpful staff. The breakfast might be the best we have ever had. Superb btrakfasy staff. We will be looki g for H15 wherever we travel!

Helpful?
F
Fred
Verified booking
Standard Room
Stayed in Oct 16, 2024

"Great Hotel and Staff to match! "

10.0

Beautiful property, well located. A great spa, and Anna gives the best massage ever. Their Concierge Michael? knows the city and region well a gave me invaluable tips on making this a great stay.

Helpful?
C
Chris
Verified booking
partner
Standard Room
Stayed in Oct 13, 2024

"Exceptional"

10.0

Great staff. Lovely spa. Good breakfast.

Helpful?
J
John
Verified booking
partner
Standard Room
Stayed in Oct 11, 2024

"Excellent"

8.0

Located in a fabulous spot to tour the old city. Friendly & helpful staff

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 10, 2024

"Exceptional"

10.0

Everything about the stay was amazing. Thank you.

Helpful?
L
Levi
Verified booking
Standard Room
Stayed in Oct 8, 2024

"Great hotel, great location"

10.0

The staff were very friendly, the breakfast is fantastic and the rooms were comfortable. The pillows where the only let down The location is ideal!

Helpful?
A
ADRIAN
Verified booking
Standard Room
Stayed in Oct 1, 2024

"Exceptional"

10.0

Location

Helpful?
J
jim
Verified booking
partner
Standard Room
Stayed in Sep 26, 2024

"Exceptional"

10.0

Beautiful property… 5 star service and rooms. Great location. Staff excellent.

Helpful?
N
Nadia
Verified booking
Standard Room
Stayed in Sep 20, 2024

"Short break in beautiful Krakow"

10.0

Fabulous boutique hotel, two minutes away from the town square. The staff could not have been more helpful or friendly and welcoming. Comfortable rooms with the added bonus of underfloor heating in the bathrooms. Lovely breakfasts. Would definitely recommend

Helpful?
A
Armik
Verified booking
Standard Room
Stayed in Sep 11, 2024

"Excellent"

8.0

This is a very good hotel because it is in a good location and has good services and amenities.

Helpful?
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