The Silk House

A beautifu and welcoming place right in the centre of town. Locals often stop into the hotel bar, which has several guitars waiting to be played by anyone who wants to, and a great vibe. If anything isn't right, the staff will fix it. For example the wifi is sometimes spotty -- tell the staff, they'll fix it. And the rooms can get quite hot on hot nights -- ask for a fan, they'll bring one.

Being right on the high street, it has no on-site parking, so if you have a car, make sure you make arrangements in advance.

Lovely old building with original features. Comfy bed. Ideal central location

VERY noisy road all the time. TV switches on at around 6.15 every morning on its own.

Great host at the hotel. Very welcoming and good bar.

Fancy bath rather than a shower - we should have checked.

Beautfiul former merchants' home right in the town centre -- all of Leek is walkable from here. Staff are friendly and chatty, and locals stop by regularly because the pub and beer garden are both great. If you're a guitarist, try one of the three on stands in the pub (they have live music on weekends). Rooms are very comfortable.

I prefer showers over baths, so a shower curtain around the huge, beautiful antique-style clawfoot tub would have been nice.

Room was dark windows low down light bulbs very low light Bathroom light worth less couldn’t read my book in the bath as too dark ! Outside sitting area also for people drinking in the bar and on Sundays it’s all locked up can’t use it which not great with the heat ! No wardrobe just rod with 4 coat hangers and ironing board all on show in the room not great look from the bed

People don’t reply to messages. Or answer the phone The venue doesn’t even open to attempt a check in until 4pm. Ridiculous for a hotel