The Silk House

Conveniently situated. Well appointed and clean

Quirky and homely

Nick and Julie were very welcoming with lots of advice on where to eat and see. Would definately return. Very convenient location with easy walking access to town square and pubs.

The staff were fabulous and friendly. The location in Leek was great & a short walk away from lovely shops and cafes. The garden was a wonderful retreat to chill out in. The roll top bath was a lovely feature in the bathroom - but if you require a shower, this isn't the room for you.

Room temperature - but this was a seasonal/ temporary issue due to the high temperatures in July 2025.

Characterful property in central position. Warm greeting from staff and nice garden bar area

A little tired bathroom. Noisy road but we expected that.

Location was where we wanted to be and the reason for our choice. Parking was easy nearby. Coffee and biscuits were replenished. The uneven room floor was unusual and quaint.

No all day receptionist. Room service very poor. Our bed was not made up, bins not emptied, wet shower towel left untouched on the floor. Room furniture dirty and the single chair (with 2 occupants) was rickety. Curtains trailing on the floor and poorly hung. Nice garden spoilt with rubbish at its entrance.

The location of this hotel is fantastic for visiting the middle of the town. The staff members we met were lovely and help. The overall was however met down by a tired looking room. Despite the building being grade 2 listed some definite improvements could be made. In our room, for example, the shower holder was broken so we couldn't take a shower without holding the nozel. The towel radiator was stuck on so the bathroom was roasting. The sealing around the sink wasn't done with much care. The biggest issue however, was the bed. For some reason the mattress that was on the bed was bigger than the actual bed frame. This meant that the outside 6 inches of the bed on both sides were unusable as the mattress would bend as there was no support. I would stay here again, but not for the full price of the room. Overall a pleasant stay, the place just needs some tlc.