WoodSpring Suites Austin Georgetown

The staff was friendly and polite

Roaches!!! Loud music is allowed all day all night! People smoking marijuana and teens running through hallways .

Room was clean enough and like expected for the price But the worst parts was hallway lobby smells including the homeless

Homeless person in lobby Smell in the lobby part to go elevator And elevator My original room were given away and when I returned at night my cards did not work then was given two rooms different in different levels which was not acceptable for my and my family.

It was clean. Not Hilton level service but for 70$ a night it was very comfortable and very worth the stay.

The property itself was a bit rundown. The entire silverware drawer in the kitchen area was missing. No phone in the room and the chair was damaged at the desk. It was quiet and the staff was great! I believe the property nay just need a bit of updating to it as far as upkeep.

The check in person was friendly and it was pet friendly

Location. King bed available.

Was given a room that was already occupied then given a room with a tv that’s volume didn’t work.

General Managet Erick was of great help and very courteous