InTown Suites Extended Stay Columbia SC - Columbiana

I received a call from hotel 3hrs prior to check in to be told that the room I had reserved was no longer available because they'd given it to another customer. I proceeded to go to hotel after arriving in Columbia and front desk girl was able to help us get a room on premises. The floors needed cleaned, though there is no smoking in room policy, I suffered sinus congestion due to heavy smoking from neighboring rooms that bled into my room. I was awakened every night due to people in next room over being very loud and obnoxious all through the night. Only received one towel, one thin wash rag and partial roll of toilet tissue to use for the week. Bedding was clean and front desk girl was pleasant.

I found everything pleasant, I highly recommend.

Nothing

My previous reservations was canceled at another location. Without my permission

The fact that you have to ask for house keeping if your staying longer.

Nice kitchenette, friendly neighbors, convenient to my situation. Walking distance to a trail, mall, arcade and restaurants.

Short staffed. I was told I would get a weekly room services and when I renewed for a 2nd week, the story changed. I only seen 3 employees the entire time I stayed, so I let it go. The stained carpet in a nice room is an eye sore.