Oakwood Ha Long

Clean, very friendly and helpful staff

Nothing

We had a fantastic stay at Oakwood. Everything from the staff and accommodation to the food was amazing. There was 6 of us (3 adults and 3 children) and we can't speak highly enough about Oakwood. The villa's are really well maintained and spacious. We were originally booked for 3 nights but had to change to 4 due to unforeseen circumstances and the staff at reception happily made this happen. The restaurants cater for everyone, kids included. We had a BBQ in our garden with a chef on our first night and it was the tastiest food we'd ever eaten. I'd personally like to say thank you to all the staff for a wonderful time and who always great you with a smile and cheerful disposition. The pool areas were well kept, clean and with great views of Ha Long Bay. The hotel is in a great location, 15 mins from the port and within walking distance of plenty of restaurants and stores. Thank you again for a wonderful stay.

Beautiful big resort with 2 big pools and lovely breakfast.

There were not many restaurants or bars outside the premises.

Oakwood Ha Long offers a wonderful stay with stunning views and top-notch facilities. The front desk staff were exceptionally welcoming, professional, and always ready to help. I had an amazing stay at here Highly recommend! Must stay here!

I had a wonderful stay at this villa. The room was exceptionally clean and well-maintained, with all the amenities I needed for a comfortable stay. From the soft, cozy bedding to the fully equipped facilities, everything was thoughtfully prepared. I especially appreciated the quiet and relaxing atmosphere, which made it easy to unwind after a long day The staff were incredibly friendly, helpful, and attentive throughout my visit. They went out of their way to make sure I felt welcome and had everything I needed. Whether it was checking in, providing local recommendations, or assisting with small requests, their service was always warm and professional This place truly exceeded my expectations in terms of comfort and hospitality. It's clear that they care about their guests and take pride in the quality of their service. I will definitely come back the next time I'm in the area, and I highly recommend this hotel to anyone looking for a pleasant and stress-free stay

Convenient location, easy access to attractions and restaurants. This resort is suitable for family stays.

The space was open and clean and the staff was very accommodating and helpful