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9.4 / 10 Guest Rating

Hyatt Place Altoona/Des Moines

480 Bass Pro Dr NW, Altoona, Iowa, 50009, Altoona, US

Hyatt Place Altoona/Des Moines - main view

About the Property

Recreational Amenities
Enjoy an indoor pool and a 24-hour fitness center during your stay.

Dining and Drinks
Satisfy your cravings at the hotel's coffee shop or unwind with a drink at the bar/lounge.

Convenient Features
Benefit from complimentary wireless internet access and a complimentary buffet breakfast.

To make a reservation at Hyatt Place Altoona/Des Moines and experience these amenities firsthand, book your stay now.

Facilities & Amenities

Free breakfast
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Outdoor furniture
Picnic area
Free breakfast

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed) - Photo 1
Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed) - Photo 2
Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed) - Photo 3
Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed) - Photo 4
Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed) - Photo 5
Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed) - Photo 6
1/6

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

2 Queen Beds and 1 Double Sofa Bed515-sq-foot room with city views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channels and NetflixFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryerPractical - Free local calls, twin sofa bed, and safe; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Accessibility - Wheelchair accessibleNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Accessible Two Queen Beds Tub (plus Sofa Bed)

Non-refundable
Breakfast Included
20% OFF$303.56

$242.85

Includes taxes & fees
Room (2 Queen Beds & 1 Sofa Bed) - Photo 1
Room (2 Queen Beds & 1 Sofa Bed) - Photo 2
Room (2 Queen Beds & 1 Sofa Bed) - Photo 3
Room (2 Queen Beds & 1 Sofa Bed) - Photo 4
Room (2 Queen Beds & 1 Sofa Bed) - Photo 5
Room (2 Queen Beds & 1 Sofa Bed) - Photo 6
1/6

Room (2 Queen Beds & 1 Sofa Bed)

2 Queen Beds and 1 Double Sofa Bed398-sq-foot room with lake views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channels and NetflixFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, designer toiletries, and a hair dryerPractical - Free local calls, twin sofa bed, and safe; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Accessibility - Closed-captioned TVNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Two Queen Beds (plus Sofa Bed)

Non-refundable
Breakfast Included
20% OFF$303.56

$242.85

Includes taxes & fees
Room, Accessible (2 Queen Beds with Sofa Bed, Shower) - Photo 1
Room, Accessible (2 Queen Beds with Sofa Bed, Shower) - Photo 2
Room, Accessible (2 Queen Beds with Sofa Bed, Shower) - Photo 3
Room, Accessible (2 Queen Beds with Sofa Bed, Shower) - Photo 4
Room, Accessible (2 Queen Beds with Sofa Bed, Shower) - Photo 5
Room, Accessible (2 Queen Beds with Sofa Bed, Shower) - Photo 6
1/6

Room, Accessible (2 Queen Beds with Sofa Bed, Shower)

2 Queen Beds and 1 Double Sofa Bed515-sq-foot room with city views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channels and NetflixFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, designer toiletries, and a hair dryerPractical - Free local calls, twin sofa bed, and safe; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Accessibility - Wheelchair accessibleNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room with Two Queen Beds and Roll-in Shower-Disability Access

Non-refundable
Breakfast Included
20% OFF$399.56

$319.65

Includes taxes & fees
Room, 1 King Bed with Sofa bed, Accessible, Bathtub - Photo 1
Room, 1 King Bed with Sofa bed, Accessible, Bathtub - Photo 2
Room, 1 King Bed with Sofa bed, Accessible, Bathtub - Photo 3
Room, 1 King Bed with Sofa bed, Accessible, Bathtub - Photo 4
Room, 1 King Bed with Sofa bed, Accessible, Bathtub - Photo 5
1/5

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed430-sq-foot room with city views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channels and NetflixFood & Drink - Coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryerPractical - Free local calls, twin sofa bed, and safe; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Accessibility - Accessible bathtubNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Accessible King Bed Tub (plus Sofa Bed)

Non-refundable
Breakfast Included
20% OFF$275.04

$220.03

Includes taxes & fees

Guest Reviews

9.4
Exceptional147 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service10.0
Location9.6
Room Quality9.6
Amenities9.6
Value for Money9.1
Food and Beverage9.1
Overall Experience9.6

Select topics to read reviews

W
Whitney
Verified booking
family_with_children
Standard Room
Stayed in Mar 23, 2025

"Exceptional"

10.0

Beautiful hotel and great pool/hot tub!

Helpful?
R
Rhonda
Verified booking
Standard Room
Stayed in Mar 20, 2025

"Exceptional"

10.0

Great

Helpful?
C
CobblestoneMaryvilleMARYVILLE, MISSOURI
Verified booking
Business
Standard Room
Stayed in Mar 15, 2025

"Disappointing Experience – Missed Opportunities in Hospitality"

4.0

Upon arriving, I was not asked for any identification to confirm my reservation or identity. The gentleman at the front desk appeared disengaged, seemingly unhappy with his job, and provided minimal interaction. He simply asked for my name, updated my card information, and vaguely directed me toward the elevator without offering details regarding amenities such as breakfast, pool, fitness center, hot tub, laundry, or any other facilities. It made for an awkward check-in experience, as there was no small talk or effort to inquire about the reason for my visit or to offer any local recommendations. When we entered our room (314), we immediately noticed a strong sewage odor emanating from the bathroom. Despite running water to alleviate any potential gas buildup in the pipes, the smell persisted and worsened when we turned on the bathroom light and exhaust fan. Additionally, the mirror in our room was missing a coat hook, and we had difficulty locating the ironing board, as it was awkwardly positioned deep under the bathroom sink, making it inconvenient to access. Aside from these two issues, our room was exceptionally clean, comfortable, and otherwise perfect. However, the "Spa" hot tub was disappointingly lukewarm, with jets that were barely noticeable, making the shower water a more pleasant experience than soaking in the hot tub. The pool area also appeared poorly maintained, with a noticeable brownish discoloration on the pool floor, including visible footprints. We opted not to visit the breakfast area. Checking out, the front desk attendant exhibited the same indifferent demeanor as the individual who checked us in and didn't even ask how my stay was, which felt impersonal and showed a lack of interest in guest satisfaction. As the General Manager of a smaller hotel, I have clear expectations for hospitality and professionalism, which were not met during my stay at Hyatt Place Altoona/Des Moines.

Helpful?
J
Jennifer
Verified booking
friends
Standard Room
Stayed in Mar 7, 2025

"Exceptional"

10.0

Great hotel with great staff!

Helpful?
D
Dashty
Verified booking
Standard Room
Stayed in Feb 28, 2025

"Exceptional"

10.0

Clean, Quiet and hustle free

Helpful?
T
Todd
Verified booking
Standard Room
Stayed in Feb 7, 2025

"Exceptional"

10.0

This Hotel was very nice, breakfast was great! I would give more stars if possible

Helpful?
T
Travel27102998586
Verified booking
NONE
Standard Room
Stayed in Jan 13, 2025

"Great stay- loud pool"

8.0

Rooms are very nice and very clean. Pool and hot tub area are clean. Only complaint is week jets in the hot tub and horrible acoustics in the pool room. Made it very hard to have a conversation with all the echos of kids screaming. Some acoustic panels on the ceiling or other soft materials in the space would help with this. Also pool floor is very slippery- so be careful.

Helpful?
D
David
Verified booking
partner
Standard Room
Stayed in Jan 1, 2025

"Exceptional"

10.0

Close to shopping and restaurants

Helpful?
M
marty
Verified booking
Standard Room
Stayed in Dec 30, 2024

"Great place- Great staff"

10.0

Great stay. Very nice hotel with great staff. Devon at check in was courteous and fun to talk to.

Helpful?
A
Alejandra
Verified booking
family
Standard Room
Stayed in Dec 27, 2024

"Exceptional"

10.0

Great 1 night stay

Helpful?