The Hotel Chester

Very spacious room. Really clean.

View of car park. Lots of noise from outside

Nice decor, nice room and facilities in the room.

The knightsbridge room was unfortunately located on the side of property that looked out onto a car park entrance. The windows did manage to block out a lot of the noise when we stayed in April but in the summer months and no air con in the room i would guess this would be very noisy.

The room was nicely designed and the access on the ground floor was easy with a toddler. It was good to have cooking facilities (more than on pan would be useful), and the apartment was spacious. Hotel lobby is lovely and smells amazing. The hotel is very central to the city amenities.

It’s right under a car park (despite which there is no access from the car park with out a long walk or some very steep steps) and next to a very noisy bar. We stayed a Thursday and Friday night and on the Friday the music and chat went on very late. The windows don’t have proper double glazing and so you could hear everything. Also couldn’t open the window due to the smell of cooking from the a nearby restaurant. The bed was too soft for our taste (appreciate that is subjective). Also the "refrigerator" is actually a full mini bar. So we had to take everything out as we actually needed a fridge with having a toddler. Not sure the mini bar is actually cold enough to be classed as a fridge either.

We stayed in the Elegance room for an anniversary weekend, and overall our experience was mixed. The hotel itself is absolutely beautiful and immaculately maintained—if I were reviewing the facilities alone, it would easily deserve 5 stars. However, our stay was let down by the noise. Our room overlooked a very busy and lively pub beer garden, which meant it was extremely loud late into the night. If you’re hoping to get to sleep before 1am, this may not be the best choice. The building is understandably old and full of character, but the windows offer very little sound insulation, so the noise was hard to ignore. I had specifically booked a rear-facing room in the hope of avoiding disturbance, but unfortunately this seemed to have the opposite effect. It would have been helpful to be made aware of this in advance. As the hotel is unmanned, there wasn’t really an option to raise the issue during our stay. The room was also quite warm, even without the heating on, but opening the window wasn’t a viable solution due to the noise outside. That said, I do want to emphasise how lovely the hotel itself is—stylish, clean, and clearly well cared for. Just be aware that it may not be the best option if you’re looking for a peaceful and quiet evening.