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9.6 / 10 Guest Rating

The Hotel Chester

19 Newgate Street, Chester, gb

The Hotel Chester - main view

About the Property

Luxurious Accommodation
The Hotel Chester, a 5-star property in the heart of Chester City Centre, offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and free WiFi. Each room features a private bathroom and a fridge for added convenience.

Convenient Location
Situated just a stone's throw away from Chester Racecourse and the bustling city center, guests can easily explore nearby attractions like Chester Zoo, Albert Dock, and M&S Bank Arena Liverpool. The hotel's proximity to key landmarks makes it an ideal choice for travelers interested in sightseeing and entertainment.

Relaxation and Hospitality
Guests can unwind in style at The Hotel Chester with access to a luxurious hot tub, perfect for rejuvenating after a day of exploring the city. The 24-hour front desk and concierge service ensure that every need is met promptly and efficiently.

Experience luxury and comfort at The Hotel Chester - book your stay now for an unforgettable getaway.

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Wine release events
Air conditioning
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that guests must let know to the host if a dog will be part of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional1473 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the comfortable bed.

Categories

Cleanliness9.5
Service10.0
Location10.0
Room Quality9.4
Amenities9.5
Value for Money9.4
Food and Beverage9.0
Overall Experience10.0

Select topics to read reviews

G
GarethgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Exceptional"

9.0

Location is good, the room was excellent with a copper bath. Bed was very comfortable

The pillows on the bed were not comfortable in my opinion, however that could be a preference thing. The view of a building site was not great, but we can't stand in the way of progress

Helpful?
T
TomgbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 30, 2026

"Exceptional"

10.0
Helpful?
E
EvgbGB
Verified booking
couple
Standard Room
Stayed in Apr 29, 2026

"Fantastic location, nice apartment and friendly staff"

9.0

Location

Helpful?
G
GeorgegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

10.0
Helpful?
M
MatthewgbGB
Verified booking
couple
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

10.0

Wonderful. Great location, amazing room, lovely staff.

Absolutely nothing

Helpful?
J
JogbGB
Verified booking
couple
Standard Room
Stayed in Apr 28, 2026

"Great hotel"

7.0

The style and very clean

Noise from external sources. Car park charges

Helpful?
N
NeilgbGB
Verified booking
couple
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

9.0
Helpful?
L
lynmooresSTOCKPORT, GREATER MANCHESTER, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Apr 23, 2026

"Beautiful place to stay in the heart of Chester"

10.0

Just come back from a wonderful nights stay at the Hotel Chester , from start to finish I could not fault anything this apartment hotel has to offer , first making contact before we even arrived to inform us over parking , to the friendliest receptionist that checked us in and walked us to our room , the room was spacious and clean with high quality furniture and beautiful finishing touches x I can’t thank all the staff that we spoke to enough and can’t wait to come back thank you xx

Helpful?
S
SarahgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 22, 2026

"Short stay in Chester"

8.0

Spacious apartment and great location.

The room was quite hot and we needed to use the air con machine, which meant keeping the windows open. On the first morning, I was woken up at 5.30am because of noise from the shopping centre loading bay immediately opposite. Not exactly ideal when on holiday! I would probably also expect proper coffee/coffee pods in a 5 star hotel and at least some complimentary water, particularly as the water from the cold tap was lukewarm.

Helpful?
E
emmagbGB
Verified booking
couple
Standard Room
Stayed in Apr 21, 2026

"Very Good"

7.0
Helpful?