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9.6 / 10 Guest Rating

The Hotel Chester

19 Newgate Street, Chester, gb

The Hotel Chester - main view

About the Property

Luxurious Accommodation
The Hotel Chester, a 5-star property in the heart of Chester City Centre, offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and free WiFi. Each room features a private bathroom and a fridge for added convenience.

Convenient Location
Situated just a stone's throw away from Chester Racecourse and the bustling city center, guests can easily explore nearby attractions like Chester Zoo, Albert Dock, and M&S Bank Arena Liverpool. The hotel's proximity to key landmarks makes it an ideal choice for travelers interested in sightseeing and entertainment.

Relaxation and Hospitality
Guests can unwind in style at The Hotel Chester with access to a luxurious hot tub, perfect for rejuvenating after a day of exploring the city. The 24-hour front desk and concierge service ensure that every need is met promptly and efficiently.

Experience luxury and comfort at The Hotel Chester - book your stay now for an unforgettable getaway.

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Wine release events
Air conditioning
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that guests must let know to the host if a dog will be part of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional1473 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the comfortable bed.

Categories

Cleanliness9.5
Service10.0
Location10.0
Room Quality9.4
Amenities9.5
Value for Money9.4
Food and Beverage9.0
Overall Experience10.0

Select topics to read reviews

D
DamiengbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"Exceptional"

10.0
Helpful?
R
RachaelgbGB
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Very Good"

7.0
Helpful?
T
TeresagbGB
Verified booking
extended_group
Standard Room
Stayed in May 13, 2026

"Excellent locations with excellent facilities and friendly staff"

9.0

Excellent location and very friendly staff

Room was boiling and it wasn’t a particularly hot day!!

Helpful?
E
ElysthionchCH
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Exceptional"

9.0

Sehr netter Empfang, liebevoll eingerichtete Zimmer, mit Minibar und Kaffee, ruhig, bequemes Bett. Gute Lage.

kein Lift

Helpful?
C
ClaregbGB
Verified booking
couple
Standard Room
Stayed in May 11, 2026

"Very expensive."

7.0

No breakfast

The bathroom was far too small. We could not pull our curtains as a multi store car park was right opposite and there were no nets on the window, which made the room so dark with no day light. Very expensive for what you got, definitely not 5 star.

Helpful?
A
AntonygbGB
Verified booking
extended_group
Standard Room
Stayed in May 11, 2026

"Loved it"

8.0

Friendly staff, clean room… amazing bed, good shower, perfect location

Not good WiFi connectivity ( but that’s not hotels fault)

Helpful?
A
ArthurgbGB
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Short and relaxed. Great time"

10.0

The room was very stylish and comfortable

N/a

Helpful?
S
SuzigbGB
Verified booking
extended_group
Standard Room
Stayed in May 10, 2026

"A lovely gem in the centre"

8.0

Rooms were lovely. Staff were friendly. Great location.

Polo room was too hot and AC unit was broken.

Helpful?
Y
YvonnegbGB
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Lovely place to stay"

10.0

Great location.. handy for the wedding venue that we went to… The Old Palace Quirky … Tree House… Tree in lounge area Very clean… lovely big sofa/bed in front of tv. Copper bathtub in one en-suite…

No full length mirror

Helpful?
J
JustgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Exceptional"

9.0
Helpful?
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