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9.6 / 10 Guest Rating

The Hotel Chester

19 Newgate Street, Chester, gb

The Hotel Chester - main view

About the Property

Luxurious Accommodation
The Hotel Chester, a 5-star property in the heart of Chester City Centre, offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and free WiFi. Each room features a private bathroom and a fridge for added convenience.

Convenient Location
Situated just a stone's throw away from Chester Racecourse and the bustling city center, guests can easily explore nearby attractions like Chester Zoo, Albert Dock, and M&S Bank Arena Liverpool. The hotel's proximity to key landmarks makes it an ideal choice for travelers interested in sightseeing and entertainment.

Relaxation and Hospitality
Guests can unwind in style at The Hotel Chester with access to a luxurious hot tub, perfect for rejuvenating after a day of exploring the city. The 24-hour front desk and concierge service ensure that every need is met promptly and efficiently.

Experience luxury and comfort at The Hotel Chester - book your stay now for an unforgettable getaway.

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Wine release events
Air conditioning
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that guests must let know to the host if a dog will be part of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional1473 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the comfortable bed.

Categories

Cleanliness9.5
Service10.0
Location10.0
Room Quality9.4
Amenities9.5
Value for Money9.4
Food and Beverage9.0
Overall Experience10.0

Select topics to read reviews

S
StevengbGB
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Wonderful overall"

8.0

Gorgeous room. Very clean and comfortable bed

Rooms could do with air conditioning as quite noisy if opening the window in hot conditions

Helpful?
P
PetergbGB
Verified booking
couple
Standard Room
Stayed in Jun 5, 2026

"Excellent"

10.0

The rooms are fantastic and we got a upgrade to the safari room which is really nice

Only little issue was the safari room was really warm throughout the night

Helpful?
R
RuttergbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 5, 2026

"Exceptional"

9.0
Helpful?
C
ConnorgbGB
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Wouldn’t stay anywhere else"

10.0

Unique, beautiful room. Spacious, great value for money

Helpful?
A
AngelagbGB
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Luxurious accommodation- and great find and we will be returning 😀"

9.0

Luxurious accommodation and pleasant and helpful staff. Very clean and spacious. Great location. We were also upgraded to a room with an air con unit as it was so hot. Loved the sweeties!

Only negative was the air con unit wasn't great - the vents were held in place with tape

Helpful?
L
LeegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Excellent"

8.0
Helpful?
J
JoannagbGB
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Great location, clean and unique"

8.0

Great location, quirky, clean

AI bot says breakfast included when it does not

Helpful?
H
HorsgoodgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0

Great location, super helpful staff and a wonderful room

No downsides, I had a great stay / experience

Helpful?
L
LizgbGB
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Fantastic boutique hotel, friendly staff, immaculately clean and wonderfully comfy beds. Will definitely be back."

10.0

Immaculately clean, wonderfully comfy beds and really friendly staff. Great decor, lovely boutique hotel.

Nothing, loved all of it.

Helpful?
J
jonathangbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Exceptional"

9.0
Helpful?
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