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9.6 / 10 Guest Rating

The Hotel Chester

19 Newgate Street, Chester, gb

The Hotel Chester - main view

About the Property

Luxurious Accommodation
The Hotel Chester, a 5-star property in the heart of Chester City Centre, offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and free WiFi. Each room features a private bathroom and a fridge for added convenience.

Convenient Location
Situated just a stone's throw away from Chester Racecourse and the bustling city center, guests can easily explore nearby attractions like Chester Zoo, Albert Dock, and M&S Bank Arena Liverpool. The hotel's proximity to key landmarks makes it an ideal choice for travelers interested in sightseeing and entertainment.

Relaxation and Hospitality
Guests can unwind in style at The Hotel Chester with access to a luxurious hot tub, perfect for rejuvenating after a day of exploring the city. The 24-hour front desk and concierge service ensure that every need is met promptly and efficiently.

Experience luxury and comfort at The Hotel Chester - book your stay now for an unforgettable getaway.

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Wine release events
Air conditioning
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that guests must let know to the host if a dog will be part of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional1473 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the comfortable bed.

Categories

Cleanliness9.5
Service10.0
Location10.0
Room Quality9.4
Amenities9.5
Value for Money9.4
Food and Beverage9.0
Overall Experience10.0

Select topics to read reviews

T
ToivettulafiFI
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Perfect✌️"

10.0

Henkilökunta huolehti milloin saavun perille. Korottivat huoneluokan. Minulla paras ja kaunein huone missä olen ollut. Huone oli todella puhdas. Unohdin oman latausadapterin, sain hotellista lainaan.

Helpful?
I
InghamgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Excellent"

8.0

Design of the room Shower was good Room was spacious Very clean Lovely service and communication from staff Great location Quiet location

Air con wasn't very effective as it was a fan type though benefit of the doubt as it was a very hot day Lights on the bathroom mirror was not working Not a fridge, just a mini bar fridge

Helpful?
S
SamanthagbGB
Verified booking
couple
Standard Room
Stayed in Jun 24, 2026

"Great location and a lovely room."

9.0
Helpful?
L
LeegbGB
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

10.0
Helpful?
C
CeriongbGB
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Very Good"

7.0
Helpful?
S
StuartgbGB
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"The Flamingo Room & Bath was exceptional."

9.0

Fabulous location with parking in the shopping centre right next door.

Nothing.

Helpful?
D
DebbieauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Great position, lovely room, terrible parking arrangements"

9.0

A very comfortable room, beautifully appointed. We really appreciated the air conditioner!

Had to walk up ramp into oncoming traffic to access car park. No one desk upon arrival.

Helpful?
L
LeegbGB
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Excellent"

8.0
Helpful?
C
charlieghgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Lovely and spacious"

10.0

Very spacious and clean apartment and in a great location. Reception staff was lovely and helpful

Nothing to not like

Helpful?
J
JonesgbGB
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Would definitely recommend"

10.0

Amazing staff. Room was beautiful. We stayed in the elegance room.

Absolutely no negatives to say

Helpful?
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