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9.6 / 10 Guest Rating

The Hotel Chester

19 Newgate Street, Chester, gb

The Hotel Chester - main view

About the Property

Luxurious Accommodation
The Hotel Chester, a 5-star property in the heart of Chester City Centre, offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and free WiFi. Each room features a private bathroom and a fridge for added convenience.

Convenient Location
Situated just a stone's throw away from Chester Racecourse and the bustling city center, guests can easily explore nearby attractions like Chester Zoo, Albert Dock, and M&S Bank Arena Liverpool. The hotel's proximity to key landmarks makes it an ideal choice for travelers interested in sightseeing and entertainment.

Relaxation and Hospitality
Guests can unwind in style at The Hotel Chester with access to a luxurious hot tub, perfect for rejuvenating after a day of exploring the city. The 24-hour front desk and concierge service ensure that every need is met promptly and efficiently.

Experience luxury and comfort at The Hotel Chester - book your stay now for an unforgettable getaway.

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Wine release events
Air conditioning
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that guests must let know to the host if a dog will be part of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional1473 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the comfortable bed.

Categories

Cleanliness9.5
Service10.0
Location10.0
Room Quality9.4
Amenities9.5
Value for Money9.4
Food and Beverage9.0
Overall Experience10.0

Select topics to read reviews

C
ChelsiegbGB
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Satisfactory"

6.0

Location and look of rooms

Uncomfortable bed and extremely hot even with windows open and fan on

Helpful?
T
TimothygbGB
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Excellent"

8.0

The bed was a little too soft for us. There wasn't much space in the bathroom for all our things.

Helpful?
R
RobertgbGB
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Not ideal having your room back on to a pub garden, especially in the warmer weather as the were very warm and stuffy. A"

6.0

Staff are friendly

Our room backed on to a pub garden, it was very loud. This seems to be the case with all the rooms at the rear in the hotel. Not ideal if you sound like to get some sleep before the pub closes at midnight.

Helpful?
J
JennygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Exceptional"

9.0
Helpful?
M
Megan-CharlottegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Exceptional"

10.0
Helpful?
H
HarrygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Exceptional"

10.0
Helpful?
J
Jo HarlowgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Lovely first stay in Chester"

10.0

Amazing room, wonderful staff and a lovely weekend.

Everything was perfect 😊👍🏼

Helpful?
K
KellygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0
Helpful?
P
PerrygbGB
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Upgraded for free, complimentary for my wife’s birthday. Lovely surprise & much appreciated"

10.0

Great location

A little bit noisy, but couldn’t expect much less when you stay so close to the city centre

Helpful?
C
ClaregbGB
Verified booking
couple
Standard Room
Stayed in May 16, 2026

"Excellent"

8.0
Helpful?
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