Renaissance Bali Nusa Dua Resort

The bartenders Tony and Eric and Henri were very professional and friendly

The beach was beautiful, the pool was great, and the breakfast was excellent. I had a wonderful stay and truly enjoyed my time at the hotel. Thank you!

What I did not like was that the tap water had an odor similar to swimming pool water. Additionally, there was noise coming from a nearby construction or demolition site. The sound could be heard clearly inside the room and caused disturbance during the daytime. I also paid an additional charge for a sea view room, but in reality the sea was very far away and the view could hardly be considered a true sea view. Therefore, the extra charge did not provide the expected value or experience.

والله مكان مايصلح وطلعت من اول يوم فيه بنت تجي عند غرفتي وتبكي وتصيح وبنفس الغرفه حاطين صوره غريبه اتوقع هاذي لي ربهم الصوره ماينفع ابدا اذا انت لحالك ولا مع عايلتك

時隔30年，我終於有機會再次造訪峇里島，而這次入住 Renaissance Bali Nusa Dua Resort 的體驗，在各方面都超出了我們的期待。 入住初期，我們的房間出現了一些問題，這讓我們對住宿體驗略感失望。然而，值班經理 Riani Iwasaki 女士第一時間主動介入，親自處理相關事宜。她不僅迅速且專業地協助解決原房間的問題，還貼心地安排另一間房間供我們參觀與選擇，充分展現了以客為尊的服務精神。 在整個過程中，Riani 始終展現出卓越的專業能力、耐心與對細節的重視。無論問題大小，她都願意傾聽、積極跟進，並確保所有事項都能獲得妥善處理。她主動積極的態度、真誠的關懷以及以客戶需求為優先的服務理念，徹底改變了我們原本的感受。 原本帶著些許遺憾開始的住宿體驗，最終成為我們最愉快、最難忘的飯店住宿經驗之一。正因為 Riani 的用心與付出，我們才能夠真正放鬆身心，盡情享受這趟久違的峇里島假期。 Renaissance Bali Nusa Dua Resort 本身就是一家優秀的度假飯店，但像 Riani 這樣的團隊成員，才是真正讓飯店與眾不同的關鍵。她完美展現了卓越待客之道的精神，也樹立了世界級酒店服務的典範。 在此誠摯感謝 Riani Iwasaki 女士不遺餘力的協助與照顧，讓我們的住宿體驗如此特別且令人難忘。我衷心推薦所有前往峇里島旅遊的朋友入住 Renaissance Bali Nusa Dua Resort。若有機會遇見 Riani，相信您也一定能感受到她卓越的專業服務與真誠關懷。 優秀的飯店提供舒適的設施，而優秀的人則創造難以忘懷的回憶。感謝 Riani，讓我們這趟睽違30年的峇里島重遊之旅，留下了如此美好而珍貴的回憶。

Great stay, rooms and pools were beautiful. Buffet breakfast had so many options, food was delicious. We were greeted by their chef Artawa too, which was special. All the staff were friendly and helpful.

The breakfast had so many options for everyone. Great kids club and excellent pool areas

All inclusive

Our stay at the Renaissance Bali Nusa Dua Resort was absolutely exceptional and made our first family holiday to Bali truly unforgettable. From the moment we arrived, we were impressed by the warm hospitality, stunning facilities, and attention to detail. The resort is beautifully maintained, the rooms are spacious and comfortable, and the pools are fantastic for families. Travelling with young children can sometimes be challenging, but the staff went above and beyond to ensure everything was smooth and enjoyable for us. Especially to the staff at the kids club Cantika and Erin. WOW! These 2 young women were phenomenal and were adored by my children. Every team member greeted us with genuine kindness and made us feel welcome throughout our stay. The breakfast was outstanding, with a wide variety of delicious options, and the overall dining experience exceeded our expectations. At times, my kids were picky eaters and the restaurant staff always went above and beyond to meet the needs of my children which my husband and I were so grateful for. The combination of luxury, relaxation, and family-friendly amenities made this the perfect destination for our holiday. Thank you to the entire team for creating such wonderful memories for our family. We would highly recommend this resort to anyone visiting Bali and look forward to returning in the future. ❤️🌴☀️