Birkenhead House

The hotel is beautifully designed. Elegant yet comfortable/cozy. The staff was attentive, friendly and so helpful. The location is perfect. I enjoyed being a bit further out of town and the immediate access to the cliff trail. Breakfast in the terrace was the perfection. My massage was also a delightful experience.

Everything was above and beyond. My only “criticism” was the food service. As a professional chef, it may be my own bias & non-negotiables towards exceptional service so I say this with the upmost respect, but I expected the service to match the superior service experienced everywhere else in the hotel. I was rather surprised when it didn’t. Perhaps additional training is needed.

Wow what a fabulous hotel. Beautifully put together and perfectly situated. A little expensive but worth every penny. The room was fantastic as was the food and wine which if you stuck to the local producers was all included in the price. The view onto the surf beaches was perfect and we sat in the sun. The only downside was the free shuttle into Hermanus. They let us down on the return journey as we had to wait an hour twiddling our thumbs until the car came. Don’t trust their whatsup system it fell down

a great combination of excellent food, amazing views from the veranda and personal, but relaxed service. Clive the chef made for a wonderful eating experience, very tasty, locally sourced food and wine. I'm not a 'foody' but ate fish most evenings and lapped up the puddings :-). We were full board, which I think is standard and with such a variety of dishes, we never got bored. We stayed here for 6 nights and tried to keep active with walks, swimming, a marine five trip and some eMTB and a wine trip. If this is your thing then I would suggest; - If driving from CT, take the coast road and stop at Pringle for a coffee and a led stretch. - hiking in the Fernkloof (hills behind the hotel) lots of trials, ask the management or look on strava for recommendations. watch out of the baboons, friendly-ish, but don't entice / feed or try and scare them away....just be cool...and they wont hassle you. if they do, call the baboon hotline...yes, there is a baboon hotline. - Mountain Biking at Oak Valley Wine estate - see my review if this, but go for the biking and not the food or wine - and use Joe Ride from Cape Town as a guide. - The Marine Big Five - just do it. We were out of whale season and saw copper sharks, a hump back whale (yes I know right) lots of dolphins, penguins and fur seals. We didn't hang around in Gainsbaii, but seemed nice enough. - Cafe at Grotto beach. - Walking along the coastal path and swimming in the sea. Its cold, and find out of about currents, but very refreshing.

Spectacular property. Service impeccable.

Birkenhead House is a fantastic property. The location above a gorgeous beach is to die for, and we spent many happy hours around the small plunge pool taking in the views while our kids played safely in the surf below (using complimentary boogie boards from the hotel). Service is outstanding - very friendly and everyone genuinely seeming to want the guests to have the best time. The hotel is "all inclusive" so all drinks and food (and mini bar - stocked with vast amounts of food and drink) are complimentary, and are of very high quality. The rooms are very bright and well appointed, and meticulously cleaned. We were very surprised to find that one of our two rooms had its own pool that was not much smaller than the hotel plunge pool on the terrace! We enjoyed our stay very much, but there were a couple of small niggles. We thought the food was excellent, but one meal was not quite in keeping with the hotel's 5 star rating (the curry we had one was average), and at breakfast one day the staff member's very long hair fell into my plate of fruit as she put it on the table - she noticed, said nothing, and I left the fruit as it had lost its appeal! But, these are minor points and we would return in a heartbeat.

This was our third visit to Birkenhead House, & of course we were looking forward to it. It’s always a bit dangerous going back to somewhere special: staff change, properties get older, things move on? Nope, all as good as it’s ever been. Food & drink & rooms & facilities still fantastic, all assisted by the fantastic beachfront view. Our only complaint was we’d missed the end of Whale Season given the views there are so good, but that’s hard to complain about (unless the owners can sort that next time too?🤔…..)

Unbelievable one of a kind experience. Charming atmosphere and I can't stress enough on the outstanding service, so kind and polite. Luxurious service with attention to every little details. Love about this stay is that in includes all beverages and food, which tastes really good. Scenery was so beautiful to complement this stay. All correspondent before arriving was through email, they took care of every request we had. So professional in all aspects. Room service and care was on point, every time we come back we found beds clean, new waters and bed heater bags were applied! They even have adapters ready ( we learned to get our adapters with us before traveling to South Africa ) To be honest I can't describe the magical experience we had, thanks to the team for all the care and hospitality.