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9.1 / 10 Guest Rating

Best Western Premier Sapphire Halong

S2 Building, Lot HH05, Ben Doan High Cla, Ha Long, VN

Best Western Premier Sapphire Halong - main view

About the Property

Spa and Recreational Amenities

Indulge yourself at the full-service spa and enjoy the outdoor and indoor pools, along with a relaxing steam room.

Culinary Delights

Dine at 2 restaurants, enjoy 24-hour room service, and unwind with a drink at the bar/lounge. Don't miss out on the daily full breakfasts.

Luxurious Accommodations

Experience comfort in the 1008 air-conditioned rooms featuring premium bedding, private balconies, and modern entertainment options.

A stay at Best Western Premier Sapphire Halong offers a perfect blend of relaxation and luxury, conveniently located in the heart of Ha Long. Book now and elevate your experience near the stunning Halong Bay Marina.

Facilities & Amenities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Steam room
Elevator
ATM/banking
Gift shops or newsstand
Breakfast available (surcharge)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

* Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. * Children stay free when occupying the parent or guardian's room, using existing bedding. * The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. * No pets and no service animals are allowed at this property. * Cashless payment methods are available for all transactions. * For details on Best Western's privacy policy, visit www.bestwestern.com/privacy ( https://www.bestwestern.com/privacy ).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional49 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

C
craig
Verified booking
Standard Room
Stayed in Mar 27, 2025

"What a great hotel - second to none for value "

10.0

What a fantastic stay here. Super value and top quality place. Would recommend anyone to stay here rather than on the side where the port is. Short taxi ride , a lot quieter and more excellent coffee shops and restaurants close.

Helpful?
1
170sreenaths
Verified booking
Friends getaway
Standard Room
Stayed in Mar 12, 2025

"Great experience"

10.0

Beautiful hotel. Great experience, pleasent and welcoming staff. Well maintained rooms and linens and beddings, clean and fresh bathrooms. Great restaurant and the breakfast buffet was wonderful with abundance of choices. Would recommend any day.

Helpful?
A
Adventure03327214084
Verified booking
Friends getaway
Standard Room
Stayed in Mar 3, 2025

"Highly recommend"

10.0

I had a fantasic stay excellent staff, they were helpfull and friendly escpcially Dung and Trang. They always ready to assit with a smile. The room had a breathtaking view which i got upgraded making my stay even more enjoyable. Highly recommend.

Helpful?
J
Jeds007
Verified booking
Couples
Standard Room
Stayed in Feb 25, 2025

"Quiet location"

10.0

We decided to overnight here as we start a Halong bay cruise tomorrow. It's not that far over the connecting bridge to the docks. About 30 mins. Our room super clean and spacious . Two very good pools suitable for laps. Outside we found lots of trendy coffee shops and a couple of foodie places. It's like being in little France around here. All up a great hotel to stay in.

Helpful?
P
Peter_H_AustriausUS
Verified booking
Couples
Standard Room
Stayed in Feb 18, 2025

"Very nice and helpful"

10.0

The staff at reception were incredibly nice and helpful! I wanted to rebook a flight the next day, which didn't work on my cell phone. The nice lady at reception and then also the hotel manager himself helped me with this, and after it didn't work on their computer and cell phone either, they even called Vietnam Airlines personally and solved everything brilliantly. Thank you very much, that was great and very nice!

Helpful?
A
AsgerHess
Verified booking
Family
Standard Room
Stayed in Feb 15, 2025

"Nice hotel but almost empty"

8.0

It’s a nice hotel with so much potential but it was more or less empty when we visited and it just felt really weird. We actually quite liked the area on the side of the bridge away from downtown Ha Long, but just as the hotel, the area is empty and has almost a ghost town feel over it. Mainly due to all the new development that is not populated and were build for a demand that never came but probably also because it was a bit out of season. The hotel is quite nice but you can also see that it’s not that well maintained and also the breakfast buffet was not available due to off season so you chose from the menu instead. If you stay in Ha Long I would probably stay here again but I would personally skip staying there and take q day trip from Hanoi instead.

Helpful?
M
Mette
Verified booking
Standard Room
Stayed in Feb 7, 2025

"5 star "

10.0

Beautiful hotel, with outstanding service. The indoor pool was nice and the steam room was great. Breakfast buffet was extra, but definitely worth it. The room had a nice view over the bay, very spacious and clean. We would definitely stay here again and recommend it to other travelers, we met in Hue. The staff at the reception was extremely helpful, especially Táu.

Helpful?
R
Rie
Verified booking
Standard Room
Stayed in Jan 14, 2025

"Great bay view and lovely staffs"

8.0

The hotel was clean and staffs were friendly. When we were there, it was very quiet and nice. We stayed in the bay view room. The sunset was beautiful and the night view was fun. However, we expected the spa in the hotel as we saw the hotel has a spa on hotels.com hotel page and realised on their site it says “coming soon”. It was a bit disappointing. Apart from that, we were happy throughout. Thanks for hosting us.

Helpful?
T
Thu
Verified booking
family_with_children
Standard Room
Stayed in Dec 29, 2024

"Exceptional"

10.0

Hotel is very new with nice big indoor and outdoor pools. I got a panoramic, unobstructed view of the ocean from my room. The room is spacious and modern. The hotel staff was also very friendly. One minor thing is that the hot water didn’t work well. The water was hot for the first 2 minutes then it’s more like room temperature. Other than that, we enjoyed our stay.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 24, 2024

"Blev sjuk, annars helt ok."

6.0

Jag bestämde mig för att testa inomhuspoolen, det var ett misstag. Vaknade upp med ögoninflammation dagen efter. Bastun är ingen bastu, det va något helt annat. Frukost va inte inkluderar och det va väldigt dyrt att lägga till. Det är ganska långt till där den flesta båtar går till ha long bay. Tycker att det ska finnas mer information från hotellet vad som finns att göra runt hotellet under den årstiden man är där.

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