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8 / 10 Guest Rating

Marsden Viaduct

21 Viaduct Harbour Avenue, Auckland, nz

Marsden Viaduct - main view

About the Property

Luxurious Accommodation
Experience comfort and style at Marsden Viaduct Hotel, offering air-conditioned rooms with modern amenities and stunning sea views.

Convenient Location
Located near popular attractions such as The Civic and Viaduct Harbour, our hotel is the perfect choice for exploring Auckland's vibrant city center.

Exceptional Service
Our multilingual staff are dedicated to ensuring your stay is memorable, providing concierge services and a range of languages spoken at the reception.

Book now to indulge in a delightful stay at Marsden Viaduct Hotel, where luxury meets convenience in the heart of Auckland.

Facilities & Amenities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there are a 2.5% charge when you pay with Visa and Mastercard, and 3.10% with American Express. Guests under the age of 21 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent5262 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the spacious rooms.

Categories

Cleanliness5.7
Service8.7
Location10.0
Room Quality7.7
Amenities5.7
Value for Money8.7
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

M
MarknzNZ
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Excellent"

8.0
Helpful?
A
AnanzNZ
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Amazing staff and property. Will stay again"

10.0

In walking distance to bars and restaurants. Very clean modern rooms. Comfortable

That we had to leave 🤣

Helpful?
T
Tuivakano-AlainzNZ
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Excellent"

8.0

Bathroom and room space and facilities

Two beds kept separating and TV wasn’t connected to hotel Wifi

Helpful?
P
PaoranzNZ
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Very Good"

7.0

The location was great

Helpful?
S
StephanienzNZ
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Exceptional"

10.0
Helpful?
A
AshleynzNZ
Verified booking
family_with_children
Standard Room
Stayed in Jan 11, 2026

"Good"

6.0
Helpful?
A
ArihianzNZ
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Excellent"

8.0

Was close to the venue for our concert.

The facility weren’t properly going like the toilet was hard to flush etc power point weren’t going.

Helpful?
H
HinenzNZ
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Excellent"

8.0
Helpful?
P
PeternzNZ
Verified booking
couple
Standard Room
Stayed in Jan 10, 2026

"Comfortable bed and shower but frustrating with what would be normal things at other hotels"

3.0

Location was great but we support the hotels stance on environmental processes but was really evident that they were only saying that to save costs

No information in rooms or at reception about Auckland and it's attractions Only a part roll of toilet paper Had to call a 09 number to get reception to ask for more and was then delivered 1 roll Tv wodnt work Called reception they put me on hold for over 7 mins So had my partner call and they answered straight away while I was still on hold Once duty manager came to get tv going During the evening it kept cutting out for up2 5 mins at a time There was mold in tile joins around sink and in shower

Helpful?
M
MargaretnzNZ
Verified booking
couple
Standard Room
Stayed in Jan 10, 2026

"Previously we loved our stay at the Marsden but unfortunately we wouldn't recommend it now due to the services."

2.0

We love the location, the foyer and access..

Our bathroom room was not clean. The sink tap in kitchenette was broken and unusable. We weren't made aware that we had to ask to have our room serviced and refreshments replaced.

Helpful?