Courtyard by Marriott Port St. Lucie Tradition

Great location and staff

Confused dates and how rooms are cleaned

We are moving to the Port St. Lucie area so we stayed two nights while house hunting. The hotel was nice, reception staff friendly and the room was nice. The issue was with housekeeping practices. We checked in at night and after the long drive my husband and I took showers, and went to sleep. The next morning we left around 9:30 and didn’t return until 4:30pm. We walked onto our room and found it had not been cleaned. We had trash in the waste baskets, the used towels and washcloths were still on the floor in the bathroom ( per instructions if you want clean towel leave them on the floor) and the beds were unmade. We went down to the front desks we were informed that they only provided housekeeping services every other day. This is not the type of service I expect from Marriott. I have been a gold elite member for years. I don’t reuse my towels after drying off, it is unsanitary. One of the things I love most about travel is that someone cleans my room and makes my bed, after all that is part of the service I pay for!! Even Marriott’s customers service agent agreed with me, cost keep rising while service is declining. Marriott needs to do better, there are lot of other hotels with much better service!! It makes me wonder, what other corners are they cutting for a bigger profit margin? If you stay there you might want check your sheets and smell your towels!

The lady forgot her name but she’s awesome kind and lovely!

Comfortable and clean great staff

Nothing was all good

It is spacious location is great everything is close by restaurants are walking distance and staff is great

The staff is always so attentive, helpful and nice

Streams should be available free of charge or more tv channels. I’m not signing on to my personal stream attached to my credit card from an unsecured network. Very dissappointed with this and this is our 3fd or 4th time at this hotel

Not my cup of tea

Staff was wonderful

Toilet wouldn't flush

I would definitely stay there again!

Good place, good price