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9 / 10 Guest Rating

Hotel Unknown

559 Calle 53, Centro, Mérida, YUC, 97000, Mérida, MX

Hotel Unknown - main view

About the Property

Discover the charm and comfort of Hotel Unknown, nestled in the heart of Mérida, where modern amenities meet authentic local culture.

Recreation and Relaxation
Dive into our refreshing outdoor pool, perfect for unwinding after a day of exploring. Enjoy sunny afternoons lounging poolside, or savor a delicious drink from our bar/lounge.

Gourmet Dining Experience
Indulge in a satisfying meal at our on-site restaurant, and start your day right with a complimentary continental breakfast served daily from 7:30 AM to 11:00 AM.

Comfortable Accommodations
Relax in one of our 20 air-conditioned rooms, each featuring a private balcony or patio and flat-screen television to enhance your stay. Stay connected with complimentary Wi-Fi and enjoy the convenience of cable programming.

Book your unforgettable stay at Hotel Unknown and experience the best of Mérida today!

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Free breakfast
Safe-deposit box at front desk
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 10:00 AM to 9:00 PM.Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional246 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness8.5
Service9.9
Location9.5
Room Quality8.4
Amenities8.9
Value for Money8.9
Food and Beverage8.5
Overall Experience9.4

Select topics to read reviews

E
EmilygbGB
Verified booking
couple
Standard Room
Stayed in Jan 27, 2026

"Very cool and vibey hotel in central Mérida"

10.0

Such a cool vibey hotel to stay in close to Mérida centre. The room was stunning!

Nothing

Helpful?
N
NancymxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 26, 2026

"Excelente y lindo"

10.0

Habitación limpia y amplia, personal muy amable

El agua caliente de la regadera se acababa rápido, después solo salía tibia.

Helpful?
E
EvadeDE
Verified booking
extended_group
Standard Room
Stayed in Jan 22, 2026

"Exceptional"

9.0

Zimmer war direkt am Pool. Sehr große und schöne Zimmer

Frühstück war kein Highlight, aber in Ordnung

Helpful?
T
TrudygbGB
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Super pretty boutique property in convenient location"

10.0

Loved the decor, staff (especially Danny)and my huge comfy room. We had the two bed master suite that had its own lounge and small garden with plunge pool. Too cold to use that most days but the central pool is gorgeous and would be refreshing in warmer times.

Very little. Could donwith a ceiling fan in second small bedroom

Helpful?
H
HollyusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0

Surprisingly large and landscaped place tucked away behind a basic street facade. Room was tastefully basic but really nice, and appeared clean. Location is a little out of the way but still walkable. Check out the nearby Michelin rated gelato shop! Breakfast was also pretty good as were the beds.

Unlike most places we stayed, they did not have a filtered water machine to refill water bottles.

Helpful?
M
MadelainecaCA
Verified booking
family_with_children
Standard Room
Stayed in Jan 15, 2026

"Very Good"

7.0

Staff were great, place was clean, relaxing social areas for hanging out with friends.

Pathways difficult to walk on, beams interspersed with gravel. Location was a little far from shop's and restaurants.

Helpful?
E
EugeniausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 14, 2026

"The Hotel Unknown is perfect for your stay in Merida"

10.0

I loved the garden and the pool.

The bar is not well stocked.

Helpful?
A
Angela MichellemxMX
Verified booking
extended_group
Standard Room
Stayed in Jan 14, 2026

"Hotel de ensueño ideal para la familia y pareja"

10.0

Las habitaciones eran grandes con sala y alberca privada, tenían aire acondicionado y TV. Todo estaba muy limpio y el desayuno era muy bueno. Además el hotel es pet friendly y muy tranquilo, no hay ruido.

Las albercas no tienen calefacción así que son frías.

Helpful?
F
FRANCISCOesES
Verified booking
solo_traveller
Standard Room
Stayed in Jan 3, 2026

"Very Good"

7.0
Helpful?
C
ClaudiomxMX
Verified booking
couple
Standard Room
Stayed in Jan 2, 2026

"Very Good"

7.0

El diseño y distribución

No había agua caliente para la regadera.

Helpful?