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9 / 10 Guest Rating

Hotel Unknown

559 Calle 53, Centro, Mérida, YUC, 97000, Mérida, MX

Hotel Unknown - main view

About the Property

Discover the charm and comfort of Hotel Unknown, nestled in the heart of Mérida, where modern amenities meet authentic local culture.

Recreation and Relaxation
Dive into our refreshing outdoor pool, perfect for unwinding after a day of exploring. Enjoy sunny afternoons lounging poolside, or savor a delicious drink from our bar/lounge.

Gourmet Dining Experience
Indulge in a satisfying meal at our on-site restaurant, and start your day right with a complimentary continental breakfast served daily from 7:30 AM to 11:00 AM.

Comfortable Accommodations
Relax in one of our 20 air-conditioned rooms, each featuring a private balcony or patio and flat-screen television to enhance your stay. Stay connected with complimentary Wi-Fi and enjoy the convenience of cable programming.

Book your unforgettable stay at Hotel Unknown and experience the best of Mérida today!

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Free breakfast
Safe-deposit box at front desk
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 10:00 AM to 9:00 PM.Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
Standard Room, 1 King Bed - Photo 7
Standard Room, 1 King Bed - Photo 8
Standard Room, 1 King Bed - Photo 9
Standard Room, 1 King Bed - Photo 10
Standard Room, 1 King Bed - Photo 11
Standard Room, 1 King Bed - Photo 12
1/12

Standard Room, 1 King Bed

1 King Bed355-sq-foot soundproofed room with a balcony/patio Relax - In-room massage availableInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Coffee/tea maker and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Safe, phone, and local mapsComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking, pet friendly

33 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningFan

Standard King Room

Non-refundable
Breakfast Included
20% OFF$121.05

$96.84

Includes taxes & fees

Guest Reviews

9
Exceptional246 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness8.5
Service9.9
Location9.5
Room Quality8.4
Amenities8.9
Value for Money8.9
Food and Beverage8.5
Overall Experience9.4

Select topics to read reviews

M
MauricenlNL
Verified booking
family_with_children
Standard Room
Stayed in Dec 28, 2025

"Good option in Mérida"

8.0

Great pool and good location

Onsite restaurant closes at 3pm

Helpful?
D
DejanirausUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 22, 2025

"Sweet little escape"

9.0

I had my own little cenote in the back patio, cool, birds singing in the morning. Having natural light and plants in the patio makes a difference.

It didn’t have a mini fridge and a hammock in the room.

Helpful?
C
CamillaseSE
Verified booking
extended_group
Standard Room
Stayed in Dec 20, 2025

"Good"

3.0

Läget

Obekväm säng , inget varmvatten, dålig hotell frukost .

Helpful?
F
FlorisnlNL
Verified booking
extended_group
Standard Room
Stayed in Dec 18, 2025

"Adequate but could have been better."

6.0

The look of the place was good, the rooms were decent. Overall not the worst, definitely not the best. There's a good bar 2 streets away.

Big gaps around the frontdoor let mosquitoes in. My toilet smelled rank the whole stay. The pool was very shallow and small. When extending my stay with one day in person they tried to charge me 500 pesos more that what booking offered at that moment, when shown this they quickly corrected the price. Breakfast is utilitarian and the same every morning. Scrambled eggs with a little fruit, some mole and tortilla chips. One cup of coffee or juice, no refills. It's a decent walk towards the centrum.

Helpful?
A
alexandrefrFR
Verified booking
family_with_children
Standard Room
Stayed in Nov 18, 2025

"Exceptional"

9.0

L’emplacement place pour se garer

Helpful?
D
DmitrymxMX
Verified booking
couple
Standard Room
Stayed in Nov 17, 2025

"Good and cosy with friendly and professional stuff"

10.0

Very good and cosy small hotel with private territory and sharing pool, nice breakfast and friendly stuff, we like it so much and recommend to anyone. It was comfortable room with king bed and small private garden. AC - works good, everything clean - best experience.

Helpful?
A
ArnaudfrFR
Verified booking
couple
Standard Room
Stayed in Nov 2, 2025

"un sejour au calme à Merida"

10.0

la tranquilité du lieu le design de la chambre et la piscine privative

le petit dejeuner aurait pu etre plus copieux

Helpful?
D
domoneicquausUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 2, 2025

"Best hidden gem hotel in Merida, MX"

9.0

I loved that this place was dog friendly. My Dog eats subscription food and even though there's no fridge in the room, they put it in their freezer for me Andhra gave it to me daily during his feeding time. I loved the private patios and the wood floors. I loved the pool was available anytime. On-site restaurant with breakfast included

Mosquitoes were horrible but that's not the hotel's fault, so take repellant. The restaurant can stay open longer

Helpful?
M
María fabiolamxMX
Verified booking
family_with_children
Standard Room
Stayed in Oct 27, 2025

"Bien..."

8.0

La piscina tiene buen tamaño.

Que no ponen suficiente agua para beber en las recamaras. Y dicen que solo te pueden recargar una vez y luego te la cobran!.... El agua debería ser un servicio gratuito en todo sentido.

Helpful?
M
Myrna Oyuky
Verified booking
partner
Standard Room
Stayed in Oct 10, 2025

"Good"

4.0

las isntalaciones muy viejas decia alberca y era una pila y muy caro

Helpful?