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9.2 / 10 Guest Rating

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive - main view

About the Property

Discover unparalleled luxury at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, where relaxation and excitement meet!

Indulge in Ultimate Relaxation
Unwind at our full-service spa featuring invigorating massages, rejuvenating body treatments, and refreshing facials that will leave you feeling rejuvenated.

Exquisite Dining Options
Savor international flavors at Market Cafe among 10 fine dining restaurants, or indulge in 24-hour room service. Enjoy drinks from 7 bars and swim-up bars, perfect for unwinding by the pool.

Unmatched Recreation and Events
Dive into fun with 7 outdoor swimming pools, outdoor tennis courts, and a vibrant nightlife scene. With extensive meeting facilities and complimentary wireless internet, we cater to both leisure and business travelers.

Escape to paradise and indulge in complete luxury—book your stay today!

Facilities & Amenities

Full-service spa
Fitness facilities
Proposal/romance packages available
Free bicycles on site
Electric car charging station
Comprehensive recycling policy
Nightclub
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 6:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional204 verified reviews
AI Summary

Guests highly rate the exceptional food quality and frequently praise the friendly and helpful staff.

Categories

Cleanliness9.3
Service9.8
Location8.3
Room Quality8.3
Amenities9.3
Value for Money9.3
Food and Beverage9.8
Overall Experience9.5

Select topics to read reviews

L
LorilIL
Verified booking
couple
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

9.0
Helpful?
R
Raiza
Verified booking
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

10.0

Everything is on point. I have been here five times is the best hotel in Cancun

Helpful?
B
Barbara
Verified booking
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0

Secrets Moxché was hands down one of the most incredible resort experience I’ve ever had! I had an amazing 5 day stay filled with amazing experiences. Upon arriving to the property I was greeted with smiles, warm welcomes of home from the staff, a great glass of champagne, a cool towel that smelled like pure bliss! I was started my check in process with Jael (who was amazing!) . My check-in was very smooth, Jael explained the various dining options, pool locations, keyless entry, ad had my room ready! When I entered by room I was extremely happy to see that the pictures did not disappoint. My room was clean, AC was nice and cold and my tropical view was nothing short of amazing. I decided to have a quick bit a Seasoul and enjoyed the first of many delicious meals. The restaurant was very clean, the staff was warm and welcoming and the food was fresh! After lunch I headed to the main pool and met Nicolas, who ended up being my go to pool bartender along with his two co-workers for my entire stay! The drinks were refreshing and I did not have a long wait. I had dinner at Bisou with Arnado as my server. He recommended so great options for me such as the mussels, salmon, and an amazing dessert made of chocolate and raspberries! I ended my night listening to smooth sounds of the live band located at Bamboo (while I can't remember their names, they definitely set the mood for a relaxing evening under the stars)! I also tried the Ember steakhouse ( Miguel was great)!

Helpful?
S
Slaven
Verified booking
family
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

D

Helpful?
O
Oscar
Verified booking
partner
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

Amazing

Helpful?
A
Alexander
Verified booking
family
Standard Room
Stayed in Sep 29, 2025

"Good"

2.0

The management is very poor not friendly for customers no any upgrade , we have the worst room in hotel with view on the roof:(

Helpful?
F
Frank
Verified booking
Standard Room
Stayed in Sep 27, 2025

"Good"

6.0

The room service was decent.

Helpful?
M
Matthew
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Excellent"

8.0

The property is very luxurious and the service is great! Rooms keys on your phone is very convenient and there was always something to do. During our visit in September there were flys and rain during our stay. There are also long waits at the dinner options (30-45 minutes) where we would be able to grab a drink and wait

Helpful?
J
Juan Carlos
Verified booking
partner
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

Friendly staff, clean room great food options

Helpful?
C
Cedric
Verified booking
Standard Room
Stayed in Sep 19, 2025

"Exceptional"

10.0

Very good resort. Great attention to detail, attentive staff and a true 5 star resort from rooms to activities and restaurants.

Helpful?
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