9.2 / 10 Guest Rating

citizenM San Francisco Union Square

Name: citizenM San Francisco Union Square
Address: 72 Ellis Street, San Francisco, us
Rating: 9.2

72 Ellis Street, San Francisco, us

citizenM San Francisco Union Square - main view

citizenM San Francisco Union Square view 2

citizenM San Francisco Union Square view 3

citizenM San Francisco Union Square view 4

citizenM San Francisco Union Square view 5

from US$179 / night

About the Property

Central Location in San Francisco
Located in the heart of San Francisco, citizenM San Francisco Union Square offers a convenient stay close to major attractions such as Moscone Center and Union Square.

Modern Amenities and Comfort
Experience comfort in every room with air-conditioning, flat-screen TV, and free toiletries. Relax in the shared lounge, stay connected with free WiFi, and enjoy a delicious meal at the on-site restaurant serving American cuisine.

Convenience at Your Fingertips
With a 24-hour front desk, business centre, and ironing service, your needs are always met promptly at citizenM San Francisco Union Square. Book now for a memorable stay in San Francisco!

Facilities & Amenities

Fitness facilities

WiFi available

Free WiFi

Non-smoking rooms

Air conditioning

24-hour front desk

Restaurant

Business center

Heating

Lift / Elevator

Important Information

Check-in & Out

Check-in

Check-out11:00 AM

Property Notes

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival. When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

6 rates found

1/12

King Room

This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

14 m2

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

King Room

Non-refundable

Room Only

20% OFF$223.55

$178.84

Includes taxes & fees

King Room

Non-refundable

Breakfast Included

20% OFF$283.06

$226.45

Includes taxes & fees

1/6

King Room - Accessible

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

14 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Guest Room, Accessible Guest Room, 1 King

Non-refundable

Room Only

20% OFF$223.55

$178.84

Includes taxes & fees

Guest Room, Accessible Guest Room, 1 King

Non-refundable

Breakfast Included

20% OFF$283.06

$226.45

Includes taxes & fees

1/10

King Room - High Floor

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

14 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

King Room-High Floor

Non-refundable

Room Only

20% OFF$230.15

$184.12

Includes taxes & fees

King Room-High Floor

Non-refundable

Breakfast Included

20% OFF$289.69

$231.75

Includes taxes & fees

Guest Reviews

9.2

Exceptional4786 verified reviews

AI Summary

Guests highly rate the clean and modern interior and frequently praise the friendly and helpful staff.

Select topics to read reviews

Lina

Verified booking

solo_traveller

Standard Room

Stayed in May 30, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Myungeun

Verified booking

couple

Standard Room

Stayed in May 29, 2026

"Exceptional"

Exceptional

10.0

Helpful?

danielle

Verified booking

family_with_children

Standard Room

Stayed in May 28, 2026

"We have stayed in a few citizen m’s and trust the name totally, they never let us down."

Exceptional

10.0

Super modern, clean, friendly and great location. Compared to some of the similarly priced and big named hotels in the area this one is way ahead.

Nothing

Helpful?

Judy

Verified booking

solo_traveller

Standard Room

Stayed in May 26, 2026

"DONT T THEAKE MY MONEY AND THEN LET THE HOTEL CHARTGE ME AGAIN"

Good

1.0

I PAID FOR MY STAY A MONTH BEFORE MY STAY ON YOUR SITE AND THE HOTEL CHARGED ME WHEN I CHECKED IN. I'M FIGHTING FOR MY REFUND NOW.THERE IS ZERO COMPENSATION TO ME FORT THIS MISTAKE. I WILL NOT BE USING YOUR SITE AGAIN

Helpful?

Mohammed

Verified booking

solo_traveller

Standard Room

Stayed in May 25, 2026

"Good"

Good

6.0

Staff and cleanliness were great

It was advertised to me that the hotel had parking available. The view was terrible even on the 9th floor.

Helpful?

Idit Kosti

Verified booking

family_with_children

Standard Room

Stayed in May 25, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Selma

Verified booking

couple

Standard Room

Stayed in May 24, 2026

"Exceptional"

Exceptional

9.0

Helpful?

Gerhard

Verified booking

solo_traveller

Standard Room

Stayed in May 21, 2026

"Funktioneller, zufriedenstellender Aufenthalt für einen Kongressbesuch."

Very Good

7.0

-Lage, recht neues Hotel, freundliches Personal. -Alles sauber und gepflegt.

-keine Kaffeemaschine/Wasserkocher im kleinen Zimmer. -Etwas ärgerliche Unklarheiten bei der Bezahlung, nachdem ich alles bereits vorab bezahlt habe. Wenn man nicht aufpasst, kann eine Doppelbezahlung schnell passieren. Hatte ich so bisher noch nirgends erlebt.

Helpful?

Crone

Verified booking

solo_traveller

Standard Room

Stayed in May 21, 2026

"Exceptional"

Exceptional

9.0

Helpful?

Dragos

Verified booking

solo_traveller

Standard Room

Stayed in May 21, 2026

"Excellent"

Excellent

8.0

Helpful?

5 6

8 9

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Settings

citizenM San Francisco Union Square

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

King Room

Amenities

King Room - Accessible

Amenities

King Room - High Floor

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Exceptional"

"Exceptional"

"We have stayed in a few citizen m’s and trust the name totally, they never let us down."

"DONT T THEAKE MY MONEY AND THEN LET THE HOTEL CHARTGE ME AGAIN"

"Good"

"Exceptional"

"Exceptional"

"Funktioneller, zufriedenstellender Aufenthalt für einen Kongressbesuch."

"Exceptional"

"Excellent"