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9.2 / 10 Guest Rating

citizenM San Francisco Union Square

72 Ellis Street, San Francisco, us

citizenM San Francisco Union Square - main view

About the Property

Central Location in San Francisco
Located in the heart of San Francisco, citizenM San Francisco Union Square offers a convenient stay close to major attractions such as Moscone Center and Union Square.

Modern Amenities and Comfort
Experience comfort in every room with air-conditioning, flat-screen TV, and free toiletries. Relax in the shared lounge, stay connected with free WiFi, and enjoy a delicious meal at the on-site restaurant serving American cuisine.

Convenience at Your Fingertips
With a 24-hour front desk, business centre, and ironing service, your needs are always met promptly at citizenM San Francisco Union Square. Book now for a memorable stay in San Francisco!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival. When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
King Room - Photo 5
King Room - Photo 6
King Room - Photo 7
King Room - Photo 8
King Room - Photo 9
King Room - Photo 10
King Room - Photo 11
King Room - Photo 12
1/12

King Room

This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

14 m2
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Room

Non-refundable
Room Only
20% OFF$223.55

$178.84

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$283.06

$226.45

Includes taxes & fees
King Room - Accessible - Photo 1
King Room - Accessible - Photo 2
King Room - Accessible - Photo 3
King Room - Accessible - Photo 4
King Room - Accessible - Photo 5
King Room - Accessible - Photo 6
1/6

King Room - Accessible

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

14 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Guest Room, Accessible Guest Room, 1 King

Non-refundable
Room Only
20% OFF$223.55

$178.84

Includes taxes & fees

Guest Room, Accessible Guest Room, 1 King

Non-refundable
Breakfast Included
20% OFF$283.06

$226.45

Includes taxes & fees
King Room - High Floor - Photo 1
King Room - High Floor - Photo 2
King Room - High Floor - Photo 3
King Room - High Floor - Photo 4
King Room - High Floor - Photo 5
King Room - High Floor - Photo 6
King Room - High Floor - Photo 7
King Room - High Floor - Photo 8
King Room - High Floor - Photo 9
King Room - High Floor - Photo 10
1/10

King Room - High Floor

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

14 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Room-High Floor

Non-refundable
Room Only
20% OFF$230.15

$184.12

Includes taxes & fees

King Room-High Floor

Non-refundable
Breakfast Included
20% OFF$289.69

$231.75

Includes taxes & fees

Guest Reviews

9.2
Exceptional4786 verified reviews
AI Summary

Guests highly rate the clean and modern interior and frequently praise the friendly and helpful staff.

Categories

Cleanliness9.4
Service9.9
Location9.9
Room Quality8.4
Amenities8.9
Value for Money9.4
Food and Beverage7.9
Overall Experience9.6

Select topics to read reviews

N
NaixueusUS
Verified booking
extended_group
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

10.0
Helpful?
G
GabrieleitIT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Sistemazione super tecnologica in pieno centro a San Francisco"

9.0

Stanza pulitissima, super tecnologica e strutturata molto accogliente e moderna.

La stanza è un po’ piccola anche se estremamente funzionale.

Helpful?
X
X4880JGnathalieg
Verified booking
Friends getaway
Standard Room
Stayed in Jun 6, 2026

"Great vibes"

10.0

Loved the vibes! Sundae and Trey were great!

Helpful?
Y
Y7957XCmaggieh
Verified booking
Friends getaway
Standard Room
Stayed in Jun 6, 2026

"Great!"

10.0

Loved it!! Vibes were great! Sundae and Trey were great!! Social and kind!

Helpful?
9
996jananik
Verified booking
Business
Standard Room
Stayed in Jun 6, 2026

"Leona’s service was the best!"

10.0

Had the best time. Comfortable stay and interesting to play with the lights in the room. Loved speaking to Leona, her service throughout my stay was wonderful! Located very close to Moscone center, so my commute was easy.

Helpful?
K
KentarojpJP
Verified booking
extended_group
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

9.0
Helpful?
H
hirokijpJP
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

10.0
Helpful?
P
PAULAusUS
Verified booking
couple
Standard Room
Stayed in Jun 6, 2026

"We would stay here again because of location. But know what drawbacks we need to deal with if we do."

7.0

Location

The rooms are tiny. Could only get in on one side of the king sized bed. Trying to call the hotel to talk with someone is impossible. Checking in is self check in only. Complicated to do, and get 2 keys.

Helpful?
L
LudovicfrFR
Verified booking
extended_group
Standard Room
Stayed in Jun 5, 2026

"Exceptional"

9.0
Helpful?
C
CaiobrBR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Exceptional"

10.0
Helpful?