Andaz Condesa Mexico City, By Hyatt

Staff were very helpful and friendly. It’s a very central location, walking distance to great neighbourhoods, shops and restaurants. The breakfast was a standout, with great food and even better service.

The rooms themselves lack a bit of privacy as the toilet and shower glass doors do not fully seal.

Great location, awesome staff—super clean rooms.

Incrível café da manhã, muitas opções para todos os gostos com tudo muito fresco. Localização muito boa, perto de restaurantes e lojas. Quarto bem confortável e grande. Água disponível o tempo todo no quarto. Ótima vista da cidade. Tem também um restaurante bem legal no rooftop, e uma ótima academia no hotel.

Poderiam providenciar um bebedouro para se encher as garrafas de água em vez de descartar sempre as garrafinhas.

Hotel with a lot of character but all the necessities. Clean, plenty of help and services, showers and elevators fully functional. A great spot in a good and safe part of the city

I found the room to be nicely appointed and organized, with most of the right amenities. The cafe and restaurants were nice, and staff all around were courteous and hard-working. The style of the hotel was fun, and the location is fantastic (especially above the Sanborn, which proved useful). The room service menus were good. The fitness center was great! The ground-floor bar & restaurant was delicious, and I want to return to the rooftop restaurant!

I arrived at 6 am central, and no one was available to help show me to the check-in desk Room service's kitchen took 1 hour, 30 minutes to deliver a meal (with no communication of delays) Signs indicate the fitness center was in north tower, but it's in the south tower. Someone washed the pillow cases in a cheap, lame detergent, making them reek of bad perfume and I couldn't sleep until I put the pillows in the closet. While the style of the hotel and the art galleries were nice, it can be frustrating to see the hotel spend resources on those stylish appointments and art galleries while neglecting proper signage, a more efficient kitchen, storing towels somewhere other than the shower, having staff available to receive guests at 6 am mexico time at the drive-up front-doors, or using detergent that has zero scent.