Irie Tulum

Great 5BR rental with everything that we needed plus more, great attention to everything!

Quiet boutique stay tucked in nature. We enjoyed our stay. Customer service with Exquiel and Mathias was great they were very knowledgeable locally with suggestions of where to go and places to eat as well as assisting with extra items for our room when we needed. We had our own rooftop pool and lounge area that was very relaxing. Nice yoga studio. We felt safe with overnight security. It is walkable to the town center of Aldea Zama during the day for cute eatery places and park. It was about 15 min from the beach. I would stay at Irie again, it was enjoyable.

The staff, the look, everything was perfect. This was my first experience out of the country. These guys can get you deals to rides. Make sure to check with the receptionist for event deals and taxis. These peeps are la familia now. Will be returning soon.

Staff was so kind and attentive

N/a

The rooms are beautiful and very well designed and equipped with fonctionnel kitchen . The staff at the reception and restaurant were amazing .

Nothing

Super nice place, comfortable beds and super nice staff.

Absolutely minimal kitchen equipment. Missing pots, forms for oven etc. Found condoms in a drawer and ordered laundry service that was delayed one day and I received a T-shirt that wasn't mine. I recommend a car when staying here.

This was our third visit to Tulum, and after staying at four different hotels in the area, we can confidently say that Irie Hotel has been the best. If you're seeking a vacation that offers both relaxation and adventure, Irie is the ideal choice. Located in Aldea Zama (also known as "the jungle"), the hotel is perfectly positioned, just a 15-minute bike ride from both the beach and Tulum Centro. Previously, we stayed in the neighborhoods of La Veleta and Tulum Centro, but Irie stood out in every way. The hotel itself is exceptionally designed with attention to detail. We loved the small, convenient touches, such as the room devices that allow guests to request cleaning, laundry services, or privacy. There's also an elevator to access the higher floors, which was a real bonus for carrying heavy luggage. We stayed in the Single Deluxe Apartment with Balcony, which was spacious and fully equipped with everything we needed— a kitchen, dining table, smart TVs, king-size bed, safe deposit box, and excellent working air conditioning. The apartment was perfect for us, and we were even able to comfortably host a friend who stayed on the couch in the living room. Irie Hotel also offers fantastic amenities, including a fully equipped gym with free weights, a yoga studio, filtered water in the gym, and an in-house restaurant that offers room delivery. One of the highlights of our stay was the concierge staff. Facundo, Matias, and Ezekiel were incredibly friendly and always ready to assist with any requests or recommendations. Due to our extended stay and booking through Booking.com, we encountered a situation where we couldn’t reserve the same room for the entire stay. However, Facundo went above and beyond by modifying our reservation, allowing us to remain in the same room throughout our trip, making our experience even more enjoyable. Overall, we are extremely satisfied with our stay at Irie Hotel and would love to return in the future.

A couple of things to note: 1. The water in the shower was hot but slightly salty. It wasn’t an issue for us, but it might be a concern for some. 2. The swimming pool is small and mostly stays in the shade. This didn’t bother us as we spent most of our time at the beach. 3. The internet speed was a bit slow. I needed to work for a few days, and I struggled with online meetings, especially with my camera on. Hopefully, this can be addressed in the future.

Amazing Hotel, very friendly staff, clean, great atmosphere, close restaurants with walking distance, safe area. I strongly recommend!