Residence Inn by Marriott Detroit Sterling Heights

Very nice location. Some dead bugs in the room. Very friendly staff. Hair dryers overheat easily. Very soft beds. Well decorated rooms

Nice and clean and a family environment.

The property was convenient and the service was excellent. We had the opportunity to meet Sara the front desk representative. We had issues with our booking through Expedia but Sara handled it like a pro. She was very polite, courteous and easy to work with. Overall all the staff we encountered were awesome! The room was excellent although the curtains had a coffee stain on them and the water was cold. I figured out the vanity and tub faucets must be turned on at together and the water heats up fast! I will definitely stay again!

This hotel could be great if upkept better. First they accidentally put me in a room that wasnt cleaned, bedding was on the floor and trash was piled up in the kitchen so i had to call down to the front tell them.... they had myself and my luggage come down 4 floors back to the front only to go right back up and put me in the room next door to it. Breakfast once again could be great but its not upkept much... packaged food like jimmy dean sandwiches in the warm tables, and the sausage looked like it was steam cooked. Not browned at all. Last but not least i stayed there 3 nights after the first night i asked the feont desk if we got house keeping she said no, not unless you request it they usually only clean between stays, well while I was at my work event someone went into the room anyways did bring new towels which was nice but left a note stating they couldnt make the beds because i had a few clothing items on it. No hot tub. Pool area didnt have towels we had to ask for some and there was wads of hair floating in the pool so we did not swim but a few seconds.

Great pool and super clean rooms

Room was very Clean and quiet. Bed was comfortable. Kitchenette was convenient but ice maker in freezer did not work. Ice was available just down the hall so not really an issue. Open floor plan of studio was nice. Large TV swiveled easily so you could watch from bed or the sofa. I would return again.

Hotel was nice, amenities were awful. Pool is advertised as heated yet was freezing and did not have towels at any point during our stay. One night there were so many people there without any employee checking to regulate that my daughter got ran into and squished into a wall. Laundry room takes money but machines broken. Breakfast was a whole nother issue. Went down at 8 a.m. and most food was already gone with no one working to refill anything. Do not advertise breakfast if there won't be anything available at a reasonable breakfast time.

We booked this hotel in desperation after abandoning our original hotel due to serious issues. They graciously allowed us to check in at noon, and the room was marvelous. A 2-bedroom suite with 2 full bathrooms. Everything was incredibly clean, well-kept and well-stocked. Breakfast the next day was good, and the staff were welcoming and pleasant. This was easily the best hotel we stayed at on our 5-night road trip.