Shrewsbury apartments by BEVOLVE - Free Parking

The location is amazing just a 5 minute walk from tbe train station and centre. The flat is much bigger than it appears in the pictures.

We arrived at 9pm. It was snowing and -3 outside. We entered the flat freezing cold and exhausted to find it was utterly freezing (5 degrees) It had clearly been empty over Xmas and so hadn't had heating on for a long period. To make it worse the huge hallway has no heaters, the heater by the seating area in the lounge is disconnected, there is no heater in the downstairs toilet and the towel heaters in the 2 ensuite bathrooms are disconnected so even though we put the heating on it took about 12 hours to be bearable. In addition the window in one bedroom was wide open so that was the same temp as outside. Getting in to bed was awful. The sheets felt wet it was so cold. I messaged the apartment and was still awake at 4am in bed fully dressed when my phone pinged. It was an automated message to say they hoped we were enjoying our stay completely ignoring my complaint. I had also told them about a leak in the main ensuire which left the floor soaking wet around the sink and toilet. Around lunchtime the next day someone called to say could they go in and switch the heating on. I said it was on now but the flat was freezing on arrival. I mentioned the leak and they said they would go in and check. We returned to the apartment and it was clear no one had been in. I wrote again to them and got a message thanking me.for my feedback then got another automated message asking if we enjoyed our stay. It is now 4 days since we got home and they still have the returnable deposit pending in my bank account. Had they pre heated the apartment, dealt with the issues and returned the deposit in a timely manner id be more gentle but it surely isn't legal to.rent out a property that is so cold you cant get in to bed or get undressed. In addition the bedside table drawer was hanging off, the kitchen bin lid kept falling off, the coffee machine didn't work. There are so many little things that show its run by a massive company and lacks the personal touch.

Clean, modern, spacious apartment with lovely original features in a great location. Only 5 mins walk into town.

Clean and well positioned

Informed an hour prior to check in that Boiler was broken .. no heating or hot water in December.. No alternative but to stay at that point as already traveled considerable distance to property.. Awaiting response from landlord regards refund payment proposal

Great location, comfy and clean

Check out at 10am

Outstanding is the perfect word to describe this place. It is very comfortable and cozy ,brand-new, modern apartment with a warm and welcoming feel. It has a fully equipped kitchen, a spacious living room, a large bathroom, and a bedroom with an extremely comfortable mattress. The apartment is very stylish, with perfect lighting, and is located on a quiet street just behind the train station. Check-in via the KeySafe is quick and easy, with no waiting or delays at all. I highly recommend it. I also forgot some personal belongings in the apartment, and the staff promptly informed me. They are very responsive, whether by email or through Booking messages.