Barceló Lanzarote Royal Level

Having read many reviews on several hotels before booking it was clear that apparently someone will have an issue with any given hotel. We selected this one based on consistently positive reviews regarding food and cleanliness and I can confirm that both were excellent, especially the Asana restaurant which had a lot of super efficient staff cleaning tables between courses. Rooms, communal areas, pool areas…..all spotless. The rooms are a generous size with a large bed, bathroom,living area, table and chairs and a fridge/coffee making area. The fridge is preloaded with water, soft drinks and beer which are free - any additional product required is charged although cartons of water are provided daily by maid service. There are multiple water stations throughout the hotel dispensing still and sparkling water. The nightly entertainment was much better than previous experiences in Lanzarote. The staff were friendly and helpful. The number 3 bus right outside the hotel took us into Arrecife (€1.40 each way), buses seem to be every 20-30mins. The hotel location is on the outskirts of Costa Teguise and yes, there’s an ugly power plant off to one side but you don’t see it from the pool area (some rooms would face it!) and the coastal walk into Costa Teguise is nice. This was my first experience of a Barceló hotel and I wouldn’t hesitate to use the hotel group again.

We visited here 2 years ago and booked direct with the hotel as we did this time ! First visit was outstanding and I really can’t believe a hotels standards can slip so much! Royal level ??? We made a lot of money for poor service, poor food and dreadful surroundings in the royal level. We booked a suite which I have to say was very comfortable although the bathroom window had no hinge which meant it was either open or closed! Staff … with the exception of 2 the rest were rude and made us feel like we were a nuisance . Had to constantly ask for a drink refill at lunch when there was probably only another 5 tables on the royal level restaurant at lunch. Never did the a la carte the first time as we really didn’t feel the need so due to the lack of service we decided to try the Italian, La Dolce Vita…. Only allowed one drink with a very limited choice of menu !!! Thought we paid for all inclusive. The one saving grace for this hotel was Raquel from the entertainment team! She was fantastic, got everyone in involved no matter what the activity !!! Ole. Last observation was flies!!!!! Where were they coming from ? I counted 10 on my partner at one stage… We did speak to customer services and were offered a discount code for our next stay… thanks but no thanks. I work in the travel industry in the UK and I’m sure this isn’t the impression the Barcelo group would be happy to promote

Royal level is great, 2 royal area pool areas and a quiet lounge open from 5pm. Staff are lovely. Huge hotel so plenty of room for everyone. Food is great, again you can eat in any restaurant but there is a nice quiet buffet restaurant for royal area guests. You get one free a la carte meal during your stay, we ate at the Koi which was amazing, free meal is a taster menu but amazing food. Only negative for me was the distance from the resort, there is a lovely costal path, however the resort centre is 40-45 min walk away, there are a few shops and restaurants maybe 30mins away

Everything has been amazing all the staff are polite friendly and make you feel so feel welcome. The restaurant staff are brilliant nothing they won’t do for you. Enjoyed every minute of my 7 night stay. I upgraded to Royal Level my maid Carolina was just outstanding had a room on the 7th floor best views. A win win win!! Will recommend definitely. Thank you 😊 xx

Impressive hotel with wide range of facilities and with helpful and friendly staff. For those who enjoy gym/exercise facilities it is hard to beat. Location means one needs to take local transport (buses) to town, other facilities and sandy beaches. However, buses stop right outside hotel and run frequently from early to late.

Generally a good hotel which has beautiful grounds. A la carte restaurant not good and have to pay for-drinks, also have to pay for some food at pool bar which is crazy. For Royal level the a la carte restaurant should be all included or don’t as it causes confusion and embarrassment when having to pay for something later.

The chef in the Asana Restaurant used boiling water from a kettle to defrost frozen fish.. I could write an essay on how bad this Royal experience was.. But I think a chef defrosting frozen fish with boiling water just sums up the rest of the awful hotel service and food standards. He also handled raw meat and fish with the same gloved hands, cross contamination on a grand scale . OK if your like lamb flavoured sea bass..

Huge sports based hotel with a good selection of bars and restaurants. We ate in all restaurants and always a good selection of food but restaurants in main part of the hotel were better. Happy we went all inclusive as location is remote with nothing in walking distance. Taxi to town is €4 if you want a change of scenery. Even though we were part of Barcelo club and booked months before stay we still got the power plant view, moved room after a few nights. Great hotel for adults to have a relaxing holiday with good food and drink, but a bit quiet for kids.

Oversight on our part but children in same area. Also every colour of wrist bands was allowed anywhere in the complex.

First visit to Lanzarote (we were meeting up with friends who were staying in an apartment a short walk away), luckily we chose an amazing hotel with excellent facilities. Various pools, bars, seating lounges and the gym was fantastic. Entertainment looked good but we only caught the end of one performance, wish we had returned sooner! Location was great, we like to walk and Costa Tequise took us 15 mins, we found some great restaurants, though the hotel food was so good no need to go out. Bus service outside hotel takes you most places in Lanzarote. We will be returning Barcelo Lanzarote Royal Level without a doubt! Plan to hire hotel bike and take the trail from hotel, along the coast past Arrecife airport to Puerto Calero