El Búho Lagoon Bacalar

Nice place!

My Family and I had a lovely stay at El Buho and will definately come again, if we have a chance. Everything was perfect: clean, friendly stuff, delicuous food and the view - it is just more than GREAT 🤩 Thanks a lot! I will definately recommend it.

La propiedad es hermosa y el personal es muy amable. Nos hospedamos por dos noches, pero el día después de nuestra llegada no realizaron la limpieza de la habitación. El personal del hotel solo está disponible de 9:00 a 19:00; después de ese horario, no hay nadie del staff en la propiedad. Afortunadamente, como contratamos un tour, teníamos el número de teléfono de uno de los empleados. La primera noche se fue la luz, pero pudimos notificarlo y lo resolvieron rápidamente. Sin embargo, a la mañana siguiente, a las 7:00 a.m., un “bip bip” constante del aire acondicionado nos despertó. No había nadie que pudiera ayudarnos, por lo que el ruido continuó por aproximadamente una hora, afectando nuestro descanso. El hospedaje incluye 2 toallas grandes, no hay toalla para manos. El asiento del inodoro es más pequeño que la taza del baño, lo que hace que sea muy incómodo al sentarte (te pellizca).

Good food and drinks. Fantastis view across from Bird sanctuary. Only warning is they were very firm beds, quite too firm for us but some people prefer it.

The location is great. The small Cabin was unique. The property felt safe and parking in the street was easy. There is air conditioning and light in the cabin but no electrical outlets to charge your phones, iron your clothes, etc. Water in the shower was chilly but then it comes out fresh after a while (only cold water in shower valve). The weather is in the mid-80's, so it is easy to get use to. During check out no one was available until an hour in a half later. They were holding our drivers license and we didn't want to leave it behind. Luckily we refuse to leave our passport as originally requested. Could of been a bad situation if we missed our flight.

Nice lagoon front natural place

The beach club and restaurant is a separate company from the hotel so if you wanna eat and drink there you have to go with their quite overpriced menu. Discount for guests staying there would be nice.

Bien placé dommage pas possibilité de déjeuner ni de repas menage a revoir personnel très sympathique

Great location with direct access to the lagoon

Chalets are not very comfortable