Metro Chandler Extended Stay

Disgusting, dirty, blood stains on couch, floor sticky and dirty. I stayed 20 minutes and left. Upon arriving check-in at counter a lady walked in complaining how Disgusting the rooms were, she was uncomfortable taking a shiwer because the shower was filthy. And when i arrived to my room i understood what she meant. I dont know how you are still open.

There were bugs and big cockroaches everywhere

Upstairs was a good walk to room

During my recent stay at this property, I found the location to be exceptionally convenient—situated close to all major access routes and, most importantly, within easy reach of several IT companies. This made commuting effortless and time-efficient. The neighborhood was pleasantly quiet, offering a restful atmosphere that contributed to a good night's sleep. Additionally, the property provided plenty of parking spots, ensuring that I never had to worry about finding a space for my vehicle. However, there are areas where the property could improve. The cleanliness did not always meet expectations, and a more thorough approach to housekeeping would greatly enhance the overall experience. Moreover, the in-room amenities were quite minimal, making the stay less comfortable than it could have been. A few thoughtful upgrades—such as basic toiletries, better linens, or a coffee maker—would go a long way in increasing guest satisfaction. Overall, while the location and tranquility of the property are definite strengths, addressing cleanliness and enhancing amenities would elevate the quality of future stays.

As soon as I opened the front door I killed 2 cockroaches, the bathroom was super dirty and when I woke up there was 2 dead cockroaches next to me in the blankets, I called the office requesting a different room 5 different times and nobody was able to solve the problem. The last person I spoke with said he would call me back back within an hour at 9:00pm and had me waiting at the parking lot for almost 3 hours by the time he called me back I had already rented a different hotel and left.

So the 1st day here, the pipe under the bathroom sink exploded, I reported it and heard nothing this while week. The door won't engage or lock, the lock is broken. Reported that, nothing. Nothing had been cleaned in the room, serious layer of dust. They charge either 100 or 35.00 extra every time you extend for the door code to the building and the room itself, so if you don't pay that your not getting into the room or the building and in Arizona, in the summer, that's a huge problem.. The desk mgr was very nice but NOTHING was fixed, nothing was even acknowledged, and that really bothered us, the door and safety became prevalent but also didn't seem to matter to this establishment, they just wanted the full price to stay in a unsafe, unkempt room. I'm good, I'll go to the Hilton next time.

The locks on the door were broken and wouldn't engage at all

Dirty room

Not safety

There was a high extra charge when you checked in, compared to the price you originally booked.