Metro Phoenix Extended Stay

Bugs

They have roaches everywhere and majority and there amenities don’t work properly in the room…it’s cop and drug infested in there and all around the complex…sometimes the security codes don’t work which leaves you stuck outside and nobody answering the phones in the front desk to fix the problem…they have maintenance come fix the entry codes but others have your codes as well as you, so your never fully comfortable staying in the room that night! They sometimes don’t have clean linens or even enough for one person plus no pillowcases…place is highly disappointing

I was happy with the cleanliness and the quiet sleep I got, I will be back

The room smelled like smoke. The area was rough, but the parking lot seemed secured. The room could be kept cleaner, for example extremely dirty vents. I saw one cockroach that looked to be dying. The price was good and the space was good but the smell and dirty appearance made me wish i had just paid a little more money for a better hotel.

First property had a lot of roaches crawling all over the floor, walls, and kitchen sink. Bathroom sink in second room was clogged.

The place we had was nothing like the pictures, It was dirty and moldy smelling. Area around the place was a rough area of town. They would not refund my money for a week stay when we just stayed 1 night. Buyer Beware.

Fully equipped kitchen great if your on a budget as far as food.staff very helpful, highly recommended for families

Polite and friendly staff, immediate assistance with any extra needs,very kid friendly.huighly recommended for families

If you’re just looking for a place to sleep and you don’t mind stale smells, scratched up furniture, mouse droppings and roach eggs, a loud ice maker and sketchy men walking around with their hands in their pants then you found the right place. If I was traveling without my husband I wouldn’t have stayed. I called the staff and complained but when she showed up and I told her about my concerns. She just asked was that it? I guess that was all normal for them. Not at all as nice as the pictures describe. It was old and outdated, like a ghetto apartment complex.

I liked the properties pictures provided online when booking. The property itself was dirty, unsafe, unsanitary.