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8.1 / 10 Guest Rating

Majaro Villa

Fracc La Veleta Lt 21 MZ 47 Region 15, Tulum, mx

Majaro Villa - main view

About the Property

Luxurious Accommodation with Modern Amenities

Majaro Hotel Tulum offers a luxurious stay in Tulum, just a short distance from major attractions. The 4-star hotel provides a seamless blend of comfort and convenience for its guests.

Elegant Rooms and Relaxing Spa Facilities

Indulge in well-appointed rooms with thoughtful amenities such as a patio, coffee machine, and private bathroom. Some rooms even feature a kitchen for added convenience. Unwind at the indoor pool or pamper yourself with rejuvenating massage treatments at the spa.

Convenient Location and Exceptional Services

Located near Tulum Bus Station and Parque Nacional Tulum, the hotel offers easy access to key destinations. Benefit from services like airport transfers, bicycle rentals, and a concierge. Experience top-notch hospitality and book your stay at Majaro Hotel Tulum now for a memorable getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent156 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the helpful staff.

Categories

Cleanliness5.5
Service9.5
Location9.5
Room Quality8.0
Amenities8.5
Value for Money7.9
Food and Beverage7.0
Overall Experience9.0

Select topics to read reviews

K
Kyra
Verified booking
family
Standard Room
Stayed in Jun 11, 2025

"Good"

2.0

We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.

Helpful?
S
Sim
Verified booking
Standard Room
Stayed in May 18, 2025

"Excellent"

8.0

Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.

Helpful?
C
ChristinebrBR
Verified booking
family with young children
Standard Room
Stayed in Apr 29, 2025

"Disappointing"

4.0

The bed and the pillows

They say "breakfast included" (it was my first selection criteria) but only after you book and pay is that they tell you that "breakfast" is only 2 toasts with jam and a coffee. They mentioned a fruit in the message but not even the fruit was served, and I asked for butter but there wasn't even butter (forget about a oiece of cheese). It said "free parking" (it was my second selection criteria) but "free parking" was not inside the property. It was on the street! This is not a facility to be listed!!! At last, the maintenance was very bad. The fabric of the sunbeds had mold, and the bathroom fittings were falling apart. Not to mention the size of the towels.

Helpful?
F
FRANCISCA
Verified booking
Standard Room
Stayed in Apr 23, 2025

"Un lugar pesimo, NO RECOMENDADO"

2.0

Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO

Helpful?
X
Xatanya
Verified booking
family
Standard Room
Stayed in Apr 20, 2025

"Excellent"

8.0

.

Helpful?
M
MarianamxMX
Verified booking
young couple
Standard Room
Stayed in Feb 27, 2025

"Very good"

8.0
Helpful?
D
Daniel
Verified booking
Standard Room
Stayed in Feb 20, 2025

"Exceptional"

10.0

Very nice , calm , easy to check in.

Helpful?
S
Saudi
Verified booking
Standard Room
Stayed in Feb 2, 2025

"Excellent"

8.0

I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days

Helpful?
J
JacquesusUS
Verified booking
young couple
Standard Room
Stayed in Jan 26, 2025

"this is *not* a hotel; without internet access, it is a modern-looking disaster."

2.0

The whole neighborhood is awful: unpaved streets with lots of trash and deep puddles, 5 km/h is risky. The unlit sign in a recess of the wall is barely visible. One person opened the door at our arrival, but otherwise the door was locked, glad we asked for the combination before the guy disappeared. Inside is very spacious and modern, but we could not get any internet signal, no wifi, no telephone: crippling! Very nice modern condo without the basic infrastructure, why is this called a hotel??? It reflects poorly on Booking.com

no internet, no staff, awful neighborhood

Helpful?
K
KetevanusUS
Verified booking
with friends
Standard Room
Stayed in Jan 15, 2025

"Good"

7.0
Helpful?