Marufukuro

A beautiful boutique hotel in a historical landmark. The hotel is located in a picturesque old neighbourhood with a short walk to Kyoto museum, temples, and many dining options. The rooms are well designed while keeping the parts of the original interior. The amenities are excellent with many complimentary drinks and snacks both in the room and common areas. The staff is very friendly and professional. The restaurant offers both Japanese and Western breakfast options and accommodates dietary restrictions, including vegetarian. A definite place to stay while in Kyoto.

We were delighted to stay at this beautifully appointed hotel. The staff was exceedingly courteous and helpful, accommodations were low key luxurious. Great location, we walked to everything

旧任天堂本社屋を安藤忠雄氏がリノベーションしたホテルという事で、滞在を楽しみにしていました。元の建物を生かした内装は美しく、３つのラウンジが自由に利用出来るので、ずっとホテルの中で過ごしても飽きません。 ラウンジに用意されているお菓子も、種類が豊富でした。朝食も美味しかったです。 スタッフが皆さん親切でした。

Great hotel. Quiet. Friendly staff. Nice lounge. Nice perks like free water.

2回目の滞在でした。 今回もとても快適なステイとなりました。 お祝いのメッセージにお飲み物、そして温かなご対応をありがとうございました。 また大切な記念日にお邪魔出来たらと思います。

The design and deco of the hotel is top notch. Room is nicely decorated and thoughtfully design. The renovation done perfectly to maintain the heritage of the building at the same time creating a comfortable living space with the input of luxurious feeling and technology. However, the staff and service is not up to par with the hardware, especially when you’re not Japanese or caucasian. During check in, the front desk will direct you to a room and while other guest were being carefully explained and tour for the hotel, I was just ask to be seated and wait, after sometimes, someone brought us to the room and point to us the way to the library and lounge on the way. I really appreciate the concept of self-service bar, but I also appreciate if someone could replenish items like ice or towel or dip mats for the bar, but it was not happening. Dinner and breakfast was ok, staff were busy cooking and decorating the dishes for the whole meal and seriously I didn’t felt any kind of service or interaction were happening. I skipped the lunch because the whole experience is not very welcoming. After staying in so many hotels and onsen ryokan in Japan, it’s actually the first time I felt that. I surely understand some of the guest would like service not too attentive and have more personal space, but I also believe basic politeness and pay attention to what’s their guests need is something very basic, and those were lack in this hotel.

Staff excellent, surprisingly good breakfast, close to the train and buses. Walking distance from Kyoto station, Higashi Hongan, and Tōji. Next to the line that takes you to Osaka in something like half an hour.

First of all, the interior is superior. Designed by Ando Tadao, and the cleaness of the hotel is on point. The service was amazing and it was also inclusive. So the hotel minibar is all free and the lounge’s food is all free as well ( wine and beer ) We will definitely go back when i visit Kyoto again.

The staff were all very nice and accommodating. We got there early because we were super hungover but they let us into the room early and the place was pretty fancy.

Excellent service!