MainStay Suites Florence - Darlington

Nothing at all.

Everything was terrible. The hotel was very nasty. Nothing like the pictures at all. Not only that, I booked a room with one bed, and they ended up giving me a whole other room. Then, i went back up towards the front to inform them about the mistake and i was told that it was nothing that they could do. I was very upset. The bathroom was disgusting. Bath tub was really dirty and it was just terrible. I do not recommend.

Proximity to places

When we walked in there was immediately an unpleasant smell. The lobby smelled strongly of paint. There was no breakfast as advertised. When we went to go to sleep, the bed was covered in stains( I have pictures). The bathroom door would not shut. The smoke detector was beeping. The phone in the room didn’t work. There was trash and hair on the floor.

Place was. Dump. Stay away

No tv. Staff was rude. Low life's hanging around late at night. Very as sketchy

The place was unbelievable disgusting. Mattress stained, there was trash all over the facility. A moldy chair was left outside. A housekeeping cart was left abandoned outside. This was the most unsanitary facility I’ve ever seen.

It was absolutely horrific and I strongly encourage others to avoid this property. It was not only unsafe and insecure, but the building is fully under construction and the staff are not even sure which rooms are operational and have furniture. There were beer bottles and glass scattered around, and dirty sheets on the bed and the rooms had a foul odor. Trash and debris were strewn about and on top of paying for the rooms, I had to pay a $100 deposit on each room that I will not get back for a week or more. It was disgusting and I hope that hotels.com decides to remove this option from its list of available properties.

Nothing.

I was sent to a dirty room and when I made them aware they showed me another room, and it was in the same condition as the first, so I chose to book another hotel, and I'm still fighting to get my MONEY refunded. Never again will I use service. They get a true rating of -0.

Place is actively renovating. Employees not English fluent. I was sent to 3 rooms to “check if they were ready” eventually given a “suite” with missing curtains and moldy chair in bedroom. Common area littered with construction trash, guest trash and overall dirty. And no breakfast