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6.7 / 10 Guest Rating

Shandon Hotel

36-38 Church Road, Richmond upon Thames, gb

Shandon Hotel - main view

About the Property

Convenient Location
Located just a few hundred metres from Richmond Station and the town centre, the Shandon Hotel offers easy access to all of Richmond's attractions, bars, and restaurants.

Modern Amenities
Enjoy clean and stylish rooms equipped with LED flat-screen TVs, comfortable beds, and elegant bathrooms with granite surfaces and chrome fittings.

Exceptional Service
With a 24-hour reception and multilingual staff fluent in English, Romanian, and Slovak, the Shandon Hotel ensures a seamless and welcoming stay for all guests.

Book your stay at the Shandon Hotel now for a perfect blend of convenience, comfort, and quality service.

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Offsite parking discounted rates available
Parking
Non-smoking rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that Shandon House does not have any left luggage facilities. Please note that parking spaces are very limited and are strictly on a first-come, first-served basis.Parking is subject to availability due to limited spaces. This property does not accommodate bachelor(ette) or similar parties. This property is located in a busy area so guests might experience some noise. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Small Double Room - Photo 1
Small Double Room - Photo 2
Small Double Room - Photo 3
Small Double Room - Photo 4
Small Double Room - Photo 5
Small Double Room - Photo 6
Small Double Room - Photo 7
Small Double Room - Photo 8
Small Double Room - Photo 9
Small Double Room - Photo 10
Small Double Room - Photo 11
1/11

Small Double Room

The Small Double rooms have a compact double bed which is 4 feet (4 ft) in width. All Small Double rooms have private bathrooms with a cubicle. There is also a flat-screen TVs with Freeview, tea/coffee making facilities and free WiFi. These rooms cannot accommodate any extra beds or cots. The maximum number of guests in the room is 2 (either 2 adults or 1 adult and 1 child).

12 sqm
Sleeps 2
1 Twin bed (90-130 cm wide)
Amenities
ShowerTVRadioDeskFanToilet

Small Double Room

Non-refundable
Room Only
20% OFF$220.84

$176.67

Includes taxes & fees

Guest Reviews

6.7
Good2350 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.1
Service8.6
Location8.6
Room Quality5.6
Amenities6.1
Value for Money7.5
Food and Beverage6.1
Overall Experience6.1

Select topics to read reviews

K
kyrangbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Gross"

2.0

The location to Richmond train station is great.

The room was dirty. Smelled. There was people's rubbish still in the room on the floor. Missing plug sockets on the walls. The shower door was broken. It was nothing like the photos provided on booking.com at all.

Helpful?
S
SharongbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Good"

4.0

Location

Staines on the carpet no toilet roll holder or toilet brush, Had a mattress protector but was all ripped and a large brown stain !!

Helpful?
R
RobingbGB
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Awful and very difficult to get any sleep.We were offered a 20% discount but we declined"

1.0

The receptionist was helpful in providing a kettle a hairdryer and a fan.The location was very good being walking distance to the golf club

We had to walk through a building site to get to our room with rubble and dust and the noise of workmen.The room was unbearably hot and the window did not open far enough to get any fresh air.The smoke alarms were all covered and the fire escape signage was not shown but ws on the floor.There was nowhere to put any clothing or hang the towels,The lighting was inadequate to read on the bed and the carpet was not clean with multiple stains.We had to ask for a kettle and fan and the room was not cleaned after the first night.We asked to have another room but there was none available. We have written two letters regarding our conscerns but as yet we have had no reply.

Helpful?
A
AnnagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 24, 2026

"Fair price for a decent location"

5.0

Close by Richmond Station & modern interior

Traffic, loud noises during the day, building remodeling on ground floor, staff fair (check out person was rude and asking me to check out — only 5mins after 11am), check in person accommodated ground floor room available, super narrow building and stairs

Helpful?
W
wellingtongbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Good"

1.0
Helpful?
C
Coath itIT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Good"

1.0

Position

Booked room not available. We were transfered to semibasement room with no WiFi signal. Hot, nowhere to hang or put clothes in room or bthrm

Helpful?
A
AlexgbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 23, 2026

"Good"

1.0

Awful mattress, bathroom stank of drainage. Pillows yellow and very old. No attention to detail. Coffee sachets in room but no ketal

Helpful?
J
JohngbGB
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Great location & very friendly staff"

10.0

Friendly staff and very helpful when we arrived early and also allowed us to leave our luggage for a few hours after we checked out

The only little issue was that the only mirror in the room was in the bathroom.

Helpful?
L
LuckynlNL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Good"

4.0
Helpful?
C
ChesterhkHK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"It was a very brief stay. Just slept there really."

7.0

Handy for Richmond town centre and good public transport. Comfortable room.

Stairs a bit scruffy and tap in bathroom broken. Hard to fill up kettle. Bathroom floor easily gets wet cos no shower curtain.

Helpful?