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6.7 / 10 Guest Rating

Shandon Hotel

36-38 Church Road, Richmond upon Thames, gb

Shandon Hotel - main view

About the Property

Convenient Location
Located just a few hundred metres from Richmond Station and the town centre, the Shandon Hotel offers easy access to all of Richmond's attractions, bars, and restaurants.

Modern Amenities
Enjoy clean and stylish rooms equipped with LED flat-screen TVs, comfortable beds, and elegant bathrooms with granite surfaces and chrome fittings.

Exceptional Service
With a 24-hour reception and multilingual staff fluent in English, Romanian, and Slovak, the Shandon Hotel ensures a seamless and welcoming stay for all guests.

Book your stay at the Shandon Hotel now for a perfect blend of convenience, comfort, and quality service.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Non-smoking throughout
Private parking
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that Shandon House does not have any left luggage facilities. Please note that parking spaces are very limited and are strictly on a first-come, first-served basis.Parking is subject to availability due to limited spaces. This property does not accommodate bachelor(ette) or similar parties. This property is located in a busy area so guests might experience some noise. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.7
Good2368 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.1
Service8.6
Location8.6
Room Quality5.6
Amenities6.1
Value for Money7.5
Food and Beverage6.1
Overall Experience6.1

Select topics to read reviews

C
ChloegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

9.0
Helpful?
G
GemmagbGB
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"We got told we got an upgrade but actually was smaller what a booked and was given twin beds when we were a couple! The"

4.0

Liked how close it was to Richmond

There was no air con and the room was stifling hot on one of the hottest days of the year

Helpful?
A
AlexgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Good"

1.0

Central location

Awful mattress. TV didn't work in room. Someone was sick in the toilet and the place stank of vomit. Place is also a building site. Shower rooms are awful. I paid 70 pounds for the room. Value would be 20 pounds for this hotel.

Helpful?
K
KeithgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Need to get the basics right"

5.0

The room was clean

No Kettle in the room staff not very helpful

Helpful?
G
GerickegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Good for a short stay."

6.0

Modern finishings and lovely shower. Close to the station, which is great especially if you have a big suitcase like I did.

The bed was very uncomfortable.

Helpful?
U
UmairgbGB
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Good"

1.0
Helpful?
A
AmbraitIT
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Good"

4.0

Friendly Staff

Facilities, the room was falling apart, no shower curtain, broken drawers and lots of noise due to some works being done in other rooms

Helpful?
A
AlexgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"Good"

2.0

Unclean. Building work going on and not told about it. Showers good but mold

Helpful?
B
BlackwoodgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"Good"

3.0
Helpful?
S
SamgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"Cheap work stay . Definitely no thills . Slightly better than hostel"

5.0

Location

The bathroom was awful , mould everywhere , no door on shower so bathroom soaked . I know there doing work and trying to tidy this place up but to be honest it’s needs gutting and starting again. .

Helpful?